Saikhanbayar

Registered
Sep 20, 2015
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0
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mongolia
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Website Owner
Hi guys. Our servers data has been migrated to new datacenter and IPs are changed. Now i changed the nameservers IPs in domain host configuration. But the new server IP is not linking to my domain. I though that cpanel has to be configured too. The problem is that old IP isn't accessible through WHM/cpanel. But the new IP is also not working with 2083, 2087 ports. How do i change the IP of my WHM/cpanel license? I cannot access the old IP to change it new one. Any help would be appericated. Thank you

Hi guys. Our servers have been migrated to new database and IPs are changed. How can i transfer and install cpanel license on new IPs without losing the old data?

anyone? urgently? please
 
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24x7server

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Saikhanbayar

Registered
Sep 20, 2015
3
0
1
mongolia
cPanel Access Level
Website Owner
Hi, thanks for your reply.
I did not migrate them by myself. The hosting company did. They said they have successfully migrated all the servers and so i checked and saw that server IPs are changed. So i went to my domain registrars control panel to changed the nameservers IPs to new IPs. It's been more than 24 hours and my new IPs are not responding to my domains. So i thought if i'm required to change the cpanel license IP to work it correctly.
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
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Hello :)

I suggest contacting your web hosting company and request they update the IP address that's licensed for cPanel. However, note that cPanel license validation does not effect the name server configuration. The following thread explains how to update the name server IP addresses:

cPanel - Guide to Nameservers

Thank you.