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Server Not Found Error!

Discussion in 'General Discussion' started by Mreno28, Aug 5, 2013.

  1. Mreno28

    Mreno28 Registered

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    Hello,
    I am Mreno28 and I am getting a bit frustrated which isn't your fault.
    I Am Using a host called Exodus Hosting With Cpanel And My Website Was
    working for a while, then it said one day " Server Not Found! "
    And I Was So So Soooooo Angry,
    I Tried To Contact my host,
    but it has been 3 weeks going on a month and no response on my support ticket
    So I created an account here and was hoping you could help me!


    Thanks,
    Mreno28
     
  2. Infopro

    Infopro cPanel Sr. Product Evangelist
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    Twitter:
    You might check your domain here for any errors:
    /http://www.intodns.com/

    And those that you find, present to your Hosting Provider for sorting out.
     
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  3. Mreno28

    Mreno28 Registered

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    Im Sorry But If You Have Seen In My First Message I tryed contacting them but them they didnt respond and i been waiting 3 weeks almost a month now and if u cant do anything than i would like to talk to the owner of this business or the highest person u have!
     
    #3 Mreno28, Aug 5, 2013
    Last edited: Aug 5, 2013
  4. Infopro

    Infopro cPanel Sr. Product Evangelist
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    Twitter:
    Yes I saw your message. cPanel, Inc. does not host websites. Nor does cPanel have access to the server that your website is on or any control over your Hosting Providers company.

    As a website owner, you'll need to contact your Hosting Provider for this sort of issue.
     
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  5. Mreno28

    Mreno28 Registered

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    Well I Saw the owner talk in a video about how he has access to all of that because obviously he is the owner and so If you cant access the information tell me how to fix it myself or get me away to talk to the Cpanel Owner!
    Thanks,
    Mreno28
     
  6. Mreno28

    Mreno28 Registered

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    Wow I Can't Believe It You Stopped Anwsering Thanks sooo much im sorry if im being mean/rude but im in a bad mood because of this!
     
  7. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    Hello :)

    You may need to switch hosting providers if you are unable to contact their support team. If you have access to your domain name, you can login to your domain registrar and update the name servers to ones provided by your new hosting company.

    While we are happy to answer any questions you may have, cPanel is not your web hosting provider. We simply provide the software that your web hosting company uses.

    Thank you.
     
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