Mreno28

Registered
Aug 3, 2013
4
0
1
cPanel Access Level
Website Owner
Hello,
I am Mreno28 and I am getting a bit frustrated which isn't your fault.
I Am Using a host called Exodus Hosting With Cpanel And My Website Was
working for a while, then it said one day " Server Not Found! "
And I Was So So Soooooo Angry,
I Tried To Contact my host,
but it has been 3 weeks going on a month and no response on my support ticket
So I created an account here and was hoping you could help me!


Thanks,
Mreno28
 

Mreno28

Registered
Aug 3, 2013
4
0
1
cPanel Access Level
Website Owner
Im Sorry But If You Have Seen In My First Message I tryed contacting them but them they didnt respond and i been waiting 3 weeks almost a month now and if u cant do anything than i would like to talk to the owner of this business or the highest person u have!
 
Last edited:

Infopro

Well-Known Member
May 20, 2003
17,113
508
613
Pennsylvania
cPanel Access Level
Root Administrator
Twitter
Yes I saw your message. cPanel, Inc. does not host websites. Nor does cPanel have access to the server that your website is on or any control over your Hosting Providers company.

As a website owner, you'll need to contact your Hosting Provider for this sort of issue.
 

Mreno28

Registered
Aug 3, 2013
4
0
1
cPanel Access Level
Website Owner
Well I Saw the owner talk in a video about how he has access to all of that because obviously he is the owner and so If you cant access the information tell me how to fix it myself or get me away to talk to the Cpanel Owner!
Thanks,
Mreno28
 

Mreno28

Registered
Aug 3, 2013
4
0
1
cPanel Access Level
Website Owner
Wow I Can't Believe It You Stopped Anwsering Thanks sooo much im sorry if im being mean/rude but im in a bad mood because of this!
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,913
2,241
363
Hello :)

You may need to switch hosting providers if you are unable to contact their support team. If you have access to your domain name, you can login to your domain registrar and update the name servers to ones provided by your new hosting company.

While we are happy to answer any questions you may have, cPanel is not your web hosting provider. We simply provide the software that your web hosting company uses.

Thank you.