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Server replied: 550 Verification failed for <contact@olddomain.com>

Discussion in 'E-mail Discussion' started by glupav, Aug 26, 2015.

  1. glupav

    glupav Active Member

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    through WHM the account was modified.
    to be more precise the domain was modified.
    every service was restarted.
    emails changed accordingly form contact@olddomain.com to contact@newdomain.com
    the website works properly with new domain.
    however i cant send emails form new email address contact@newdomain.com

    it gives an error like
    ERROR
    Message not sent.
    Requested action not taken: mailbox unavailable
    Server replied: 550 Verification failed for <contact@olddomain.com>
    The mail server could not deliver mail to contact@olddomain.com. The account or domain may not exist, they may be blacklisted, or missing the proper dns entries.
    Sender verify failed


    please advise
    Thank you in advance.
     
  2. keat63

    keat63 Well-Known Member

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    I think i once encountered something similar and ended up deleting and recreating the email addresses.
     
  3. glupav

    glupav Active Member

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    that seems like the obvious solution but i search for a more complex one

    i've noticed that squirrel client makes the issue not horde client
     
  4. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello :)

    Is the previous domain name added to the account or the same server, or is it hosted on a remote mail server? Make sure the domain name does not exist in /etc/localdomains if it's email is not handled by the local server.

    Thank you.
     
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