Server Resources reaching limit when multiple users accessing Wordpress Admin

JessC

Member
Oct 3, 2019
10
2
3
Philippines
cPanel Access Level
Reseller Owner
Hi All,

We have this issue that when multiple users are trying to login to the Wordpress Admin side, the server's response is so slow and sometimes we're getting an "Internal Server Error". And during those instances, when I checked the server's resources, it had reached its limit.

Currently, the website hasn't had many visits so normally, when no one is logging in to the Wordpress, all resources are mostly zero
1588717727450.png
But in this screenshot, 2 user tried to login at the same time and it already consume 100% of the CPU.
1588718187260.png

I don't really know where to start looking.
I'm asking for your tips and advice.

Thank you very much
 

cPanelLauren

Technical Support Community Manager
Staff member
Nov 14, 2017
13,237
1,232
313
Houston
I'd suggest checking the error logs at cPanel>>Metrics>>Errors as well as the PHP error logs which can be enabled by editing the MultiPHP INI editor in the cPanel interface.