Server still on version 11.38, hasn't updated to 11.44

zerokarma

Active Member
Oct 6, 2008
42
0
56
I have two servers with softlayer, one of them the Cpanel version is up to date at version 11.44.1 but the other one is still at 11.38.2 even after running the update. What might be preventing it from updating to the newer version?
 

zerokarma

Active Member
Oct 6, 2008
42
0
56
Ok I tried a manual update again and I get this error:

Sysup: Needed system RPMs were not installed: python-simplejson
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,910
2,215
363
Hello :)

Please ensure that package is installed. EX:

Code:
yum install python-simplejson
Thank you.
 

zerokarma

Active Member
Oct 6, 2008
42
0
56
Hello :)

Please ensure that package is installed. EX:

Code:
yum install python-simplejson
Thank you.
I tried running that and this is what it gives me:

Code:
Loaded plugins: rhnplugin, security
Traceback (most recent call last):
  File "/usr/bin/yum", line 29, in ?
    yummain.user_main(sys.argv[1:], exit_code=True)
  File "/usr/share/yum-cli/yummain.py", line 309, in user_main
    errcode = main(args)
  File "/usr/share/yum-cli/yummain.py", line 161, in main
    return exFatal(e)
  File "/usr/share/yum-cli/yummain.py", line 64, in exFatal
    logger.critical('\n\n%s', to_unicode(e))
  File "/usr/lib/python2.4/logging/__init__.py", line 1019, in critical
    apply(self._log, (CRITICAL, msg, args), kwargs)
  File "/usr/lib/python2.4/logging/__init__.py", line 1078, in _log
    record = self.makeRecord(self.name, level, fn, lno, msg, args, exc_info)
  File "/usr/lib/python2.4/logging/__init__.py", line 1064, in makeRecord
    return LogRecord(name, level, fn, lno, msg, args, exc_info)
  File "/usr/lib/python2.4/logging/__init__.py", line 226, in __init__
    if args and (len(args) == 1) and args[0] and (type(args[0]) == types.DictType):
TypeError: 'NoneType' object is not callable
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,910
2,215
363
There is a section called "Resolution" on the referenced URL that provides you with some methods you can use to address the issue. Note that this is an issue with your system package manager (YUM) as opposed to a problem with the cPanel software itself.

Thank you.