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Server still on version 11.38, hasn't updated to 11.44

Discussion in 'General Discussion' started by zerokarma, Oct 10, 2014.

  1. zerokarma

    zerokarma Active Member

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    I have two servers with softlayer, one of them the Cpanel version is up to date at version 11.44.1 but the other one is still at 11.38.2 even after running the update. What might be preventing it from updating to the newer version?
     
  2. zerokarma

    zerokarma Active Member

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    Ok I tried a manual update again and I get this error:

    Sysup: Needed system RPMs were not installed: python-simplejson
     
  3. triantech

    triantech Well-Known Member

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    Hey,

    Can you try running the following script ?

    # /usr/local/cpanel/scripts/check_cpanel_rpms --fix
     
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  4. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello :)

    Please ensure that package is installed. EX:

    Code:
    yum install python-simplejson
    Thank you.
     
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  5. zerokarma

    zerokarma Active Member

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    I tried running that and this is what it gives me:

    Code:
    Loaded plugins: rhnplugin, security
    Traceback (most recent call last):
      File "/usr/bin/yum", line 29, in ?
        yummain.user_main(sys.argv[1:], exit_code=True)
      File "/usr/share/yum-cli/yummain.py", line 309, in user_main
        errcode = main(args)
      File "/usr/share/yum-cli/yummain.py", line 161, in main
        return exFatal(e)
      File "/usr/share/yum-cli/yummain.py", line 64, in exFatal
        logger.critical('\n\n%s', to_unicode(e))
      File "/usr/lib/python2.4/logging/__init__.py", line 1019, in critical
        apply(self._log, (CRITICAL, msg, args), kwargs)
      File "/usr/lib/python2.4/logging/__init__.py", line 1078, in _log
        record = self.makeRecord(self.name, level, fn, lno, msg, args, exc_info)
      File "/usr/lib/python2.4/logging/__init__.py", line 1064, in makeRecord
        return LogRecord(name, level, fn, lno, msg, args, exc_info)
      File "/usr/lib/python2.4/logging/__init__.py", line 226, in __init__
        if args and (len(args) == 1) and args[0] and (type(args[0]) == types.DictType):
    TypeError: 'NoneType' object is not callable
    
     
  6. cPanelMichael

    cPanelMichael Forums Analyst
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  7. zerokarma

    zerokarma Active Member

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    I checked that page but I am not sure how to correct the issue, I'm not the most technical with all this.
     
  8. cPanelMichael

    cPanelMichael Forums Analyst
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    There is a section called "Resolution" on the referenced URL that provides you with some methods you can use to address the issue. Note that this is an issue with your system package manager (YUM) as opposed to a problem with the cPanel software itself.

    Thank you.
     
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