Server wide Apache SpamAssassin bayes learning not working

[kanbam]

WHM 11.40.1 (build 9)
CENTOS 6.5
spamassassin 3.003001
VPS with multiple domains

I tried to configure spamassassin to learn bayesian filters server wide because each domain doesnt originate sufficient mail to produce a significative leaning. Following this http://wiki.apache.org/spamassassin/SiteWideBayesSetup:

/etc/mail/spamassassin/local.cf

use_bayes 1
bayes_auto_learn 1
bayes_path /root/.spamassassin/bayes
bayes_file_mode 0777

/root/.spamassassin directory has 0777 permissions

Yet there is something missing or something that I did wrong because its not working log file says:
/var/log/maillog

Feb  3 14:34:46 * spamd[2620]: plugin: eval failed: bayes: (in learn) locker: safe_lock: cannot create tmp lockfile /root/.spamassassin/bayes.lock.HOSTNAME.2620 for /root/.spamassassin/bayes.lock: Permission denied

Where HOSTNAME is our servers hostname.

 

[cPanelMichael]

Re: Server wide spamassasin bayes learning not working

Hello

Are there any additional lines in /var/log/maillog associated with the error message you referenced?

Thank you.

 

[kanbam]

Re: Server wide spamassasin bayes learning not working

Hello

Are there any additional lines in /var/log/maillog associated with the error message you referenced?

Thank you.

/var/log/maillog

Feb  4 11:08:20 * spamd[1062]: spamd: connection from localhost.localdomain [127.0.0.1] at port 47140
Feb  4 11:08:20 * spamd[1062]: spamd: setuid to USERNAME succeeded
Feb  4 11:08:20 * spamd[1062]: spamd: checking message <*.local> for USERNAME:503
Feb  4 11:08:22 * spamd[1062]: plugin: eval failed: bayes: (in learn) locker: safe_lock: cannot create tmp lockfile /root/.spamassassin/bayes.HOSTNAME.1062 for /root/.spamassassin/bayes.lock: Permission denied
Feb  4 11:08:22 * spamd[1062]: spamd: clean message (0.0/3.0) for USERNAME:503 in 2.1 seconds, 30993 bytes.
Feb  4 11:08:22 * spamd[1062]: spamd: result: . 0 - RCVD_IN_DNSWL_NONE,T_OBFU_PDF_ATTACH scantime=2.1,size=30993,user=USERNAME,uid=503,required_score=3.0,rhost=localhost.localdomain,raddr=127.0.0.1,rport=47140,mid=<*.local>,autolearn=unavailable,shortcircuit=no
Feb  4 11:08:22 * spamd[22756]: prefork: child states: I

I did change some of the log here with USERNAME, HOSTNAME and * for privacy reasons.

The default spamassassing config for bayes learning per account works fine, I want it to learn server wide.

 

[cPanelMichael]

Re: Server wide spamassasin bayes learning not working

Feel free to open a support ticket using the link in my signature so we can take a closer look at the permissions/ownership values on the directories/files referenced in the error message. You can post the ticket number here so we can update this thread with the outcome.

Thank you.

 

[kanbam]

Re: Server wide spamassasin bayes learning not working

Feel free to open a support ticket using the link in my signature so we can take a closer look at the permissions/ownership values on the directories/files referenced in the error message. You can post the ticket number here so we can update this thread with the outcome.

Thank you.

Thanks. I did open a support ticket. ID number 4539215.

 

[kanbam]

Re: Server wide spamassasin bayes learning not working

Support solved the problem.

/root/.spamassassin has 777 permissions but /root has 550 and denies reading permission to spamassassin.

I moved the files to /var/spamassassin,put "bayes_path /var/spamassassin/bayes" in local.cf and its working.

Thanks!

 

[cPanelMichael]

Re: Server wide spamassasin bayes learning not working

I am happy to see the issue is now resolved. Thank you for updating this thread with the outcome.