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Server's system package manager YUM failed

Discussion in 'EasyApache' started by elpaulli, Jan 17, 2017.

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  1. elpaulli

    elpaulli Member

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    I saw similar threads, but was not sure how exactly to applied it to my current server. I am new to server admin, and learning on the fly. So I apologize in advance if I have ask things a few times.
    I was trying to update my server through Easy Apache 3, have a CENTOS 6.7 x86 server. And got the following error message.

    !! The server's system package manager, 'YUM', failed. !!

    !! direct ensure() call will be used (does not support get_command_arrayref_only): pkglist = 'libtool-ltdl-devel libstdc++.x86_64 xorg-x11-devel automake19 expat-dev libXpm-devel krb5-devel readline-dev gmake libidn coreutils libopenssl0.9.7-devel expat-devel libXpm-dev libltdl-devel e2fsprogs-devel ssl-dev libX11-devel flex pam-devel readline-devel bison libopenssl0-dev libXpm lex libjpeg-dev libjpeg-devel ca_root_nss glibc-dev make gd libtool pam-dev autoconf261 libltdl3-devel libpng-devel gcc-c++ fileutils glibc-devel xorg-x11-dev patch cpp libstdc++-dev.x86_64 gettext libpng-dev sed zlib1-devel libstdc++-devel.x86_64 libz-devel openssl-dev libssl-dev autoconf automake libltdl zlib-devel krb5-dev libopenssl0.9.7-static-devel lsof libopenssl0-devel expat openssl libtool-libltdl-devel gcc libidn-devel openssl-devel libtool-ltdl zlib libstdc++-devel.x64_64 libopenssl0' !!

    !! Please visit EasyApache FAQ - EasyApache - cPanel Documentation for help with this error. !!

    I didn't see much to help me with the link provide.
     
  2. SysSachin

    SysSachin Well-Known Member

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    Hello,

    This error indicates that the yum update system experienced an error. Yum failed due to multilib problems with the libstdc++ package.

    Try to run the following command through SSH.

    Code:
    yum update
    
     
  3. elpaulli

    elpaulli Member

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    This might be a server issue, but I am logged into the control panel, with the root login, but when I try access the ssh with root@ipaddress - and use the same password, it does not work? Should I talked to my hosting provider? And I have tried to use the change root password, and that did not effect it. Any suggestions?
     
  4. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello,

    You may want to try running a temporary instance of SSH to see if it allows you to access your server to investigate:

    Code:
    https://IP:2087/cpsess12345678/scripts2/doautofixer?autofix=safesshrestart
    You would replace "IP" with the server's IP address and the session number with what's displayed in your address bar after accessing WHM as root. Note that this is simply a temporary instance of SSH so you can login and determine what's wrong with the standard SSH service. Once logged in, use the following guide to update your SSH configuration:

    SSH Hardening Guide

    Thank you.
     
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