Sinewy

Well-Known Member
May 15, 2004
364
1
168
Sydney, Australia
cPanel Access Level
DataCenter Provider
Starting cPanel Log services: /usr/bin/perl: relocation error: /usr/local/cpanel/3rdparty/lib/perl/auto/RRDs/RRDs.so: undefined symbol: Perl_Gthr_key_ptr

and

Stopping mailman services: Shutting down Mailman's master qrunner
PID unreadable in: /usr/local/cpanel/3rdparty/mailman/data/master-qrunner.pid
[Errno 2] No such file or directory: '/usr/local/cpanel/3rdparty/mailman/data/master-qrunner.pid'
Is qrunner even running?

Starting mailman services: Site list is missing: mailman

anyone know how to fix these?
 

nickn

Well-Known Member
PartnerNOC
Jun 15, 2003
616
1
168
/scripts/rrdtoolinstall

See if that fies the RRD issue
 

Sinewy

Well-Known Member
May 15, 2004
364
1
168
Sydney, Australia
cPanel Access Level
DataCenter Provider
i renamed the old rrdtool and ran the script.

it fixed the rrd issue :)

now there's:

Stopping cPanel services: [ OK ]
Stopping pop3 services: [ OK ]
Stopping cPanel log services: [ OK ]
Stopping cPanel Chat services: [ OK ]
Stopping Melange Chat services: [ OK ]
Stopping InterChange services: [ OK ]
Stopping cPanel ssl services: [ OK ]

Stopping mailman services: Shutting down Mailman's master qrunner
PID unreadable in: /usr/local/cpanel/3rdparty/mailman/data/master-qrunner.pid
[Errno 2] No such file or directory: '/usr/local/cpanel/3rdparty/mailman/data/master-qrunner.pid'
Is qrunner even running?

Starting SMTP Tweak: [ OK ]
Starting eximstats: [ OK ]
Starting cPanel services: [ OK ]
Starting cPanel Log services: [ OK ]
Starting pop3 services: [ OK ]
Starting cPanel Chat services: [ OK ]
Starting Melange Chat services: [ OK ]
Starting InterChange services: [ OK ]
Starting cPanel ssl services: [ OK ]
Starting mailman services: Site list is missing: mailman

mailman?
 

iquest

Active Member
Mar 16, 2004
29
0
151
stats stopped logging and "/scripts/runlogsnow" is producing an error message...

My stats stopped logging (logs, Webalizer, Analog, Urchin) from Oct. 18, 2004. When I run:

/scripts/runlogsnow

I get the following error:

/usr/bin/perl: relocation error: /usr/local/cpanel/3rdparty/lib/perl/auto/RRDs/RRDs.so: undefined symbol: Perl_Gthr_key_ptr

I updated the Perl and also tried:

/scripts/rrdtoolinstall

Then enabled "Allow users to change their web statistics generating software" - which is a cPanel Pro feature. But nothing seems to work so far. Does anyone have any idea what is going on? I am running cPanel 9.9.8-C115 on CentOS3.3.

Thank you in advance for your help...
 

iquest

Active Member
Mar 16, 2004
29
0
151
stats stopped logging and "/scripts/runlogsnow" is producing an error message...

Nevermind guys I already fixed it. Thank you anyway...
 

Sinewy

Well-Known Member
May 15, 2004
364
1
168
Sydney, Australia
cPanel Access Level
DataCenter Provider
i had to do /scripts/reinstallmailman

do a locate rrd

rename the .so to .so.bak and the rrd binary in /usr/local/cpanel/bin/rrdtool (i think) can't remember the exact directory to rrdtool.bak

then /scripts/rrdtoolinstall.
 

iquest

Active Member
Mar 16, 2004
29
0
151
urchin fix...

Ok, here is how I fixed it -- I recompiled the Apache from WHM and this fixed the problem (/scripts/runlogsnow):

"/usr/bin/perl: relocation error: /usr/local/cpanel/3rdparty/lib/perl/auto/RRDs/RRDs.so: undefined symbol: Perl_Gthr_key_ptr"

I ran the following commands as root:

mv /usr/local/cpanel/3rdparty/bin/rrdtool /usr/local/cpanel/3rdparty/bin/rrdtool.old

/scripts/rrdtoolinstall
(I noticed that ncftp is not installed in my system at the time running this command. So, I installed ncftp and ran this command again)

chmod 711 /usr/local/apache/domlogs

/scripts/runlogsnow

/usr/local/urchin/bin/urchinctl start


That fixed the whole problem. However, when I upgraded urchin 5.6 to 5.7 - I was getting an error message, when trying to view the urchin log -- "Unable to access configuration or direct linking is off". This was fixed by logging in

Urchin Admin Panel > Configuration > Urchin Profiles > Profiles

and selecting the edit button for respective accounts followed by clicking the update button buttons and then I logged off from Urchin Control Panel. I ran the following command as root:

/scripts/runstatsonce

/usr/local/urchin/bin/urchinctl restart


That fixed everything. However, I still have some problem. I see only 0 (Zero) - if I try to view the logs of individual profiles from Urchin Control Panel. It's working fine though from WHM or cPanel...

## Installing ncftp ##

wget ftp://ftp.ncftp.com/ncftp/ncftp-3.1.8-src.tar.gz
tar -xzf ncftp-3.1.8-src.tar.gz
cd ncftp-3.1.8
./configure
make
make install
 
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