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Service Faiure : exim-465

Discussion in 'E-mail Discussions' started by busterkat, Mar 19, 2014.

  1. busterkat

    busterkat Active Member

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    I am having difficulty connecting/opening port 465

    Daemon smtp ports are set to 25 : 465 : 587

    Waiting for exim to restart...........finished.

    exim (/usr/sbin/exim -bd -q60m) running as mailnull with PID 27870 (pidfile check method)

    exim has failed, please contact the sysadmin.



    REDHAT Enterprise 6.5 x86_64 standard – server1 WHM 11.42.0 (build 22)
     
  2. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello :)

    Are any firewall rules enabled that could be limiting access to this port? Do you notice any specific errors in /var/log/exim_mainlog or /var/log/exim_paniclog when attempting to start Exim?

    Thank you.
     
  3. busterkat

    busterkat Active Member

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    mainlog:
    Code:
    2014-03-16 03:39:01 pid 11092: SIGHUP received: re-exec daemon
    2014-03-16 03:39:01 cwd=/var/spool/exim 3 args: /usr/sbin/exim -bd -q60m
    2014-03-16 03:39:01 exim 4.82 daemon started: pid=11092, -q1h, listening for SMTP on port 25 (IPv6 and IPv4) port 587 (IPv6 and IPv4) and for SMTPS on port 465 (IPv6 and IPv4)
    2014-03-16 03:39:01 cwd=/var/spool/exim 2 args: /usr/sbin/exim -q
    
    a lot of frozen messages
    2014-03-16 03:39:01 Start queue run: pid=12327
    2014-03-16 03:39:01 1WOwYp-0007Be-Ow Message is frozen
    2014-03-16 03:39:01 1WOV1p-0004N5-Hj Message is frozen
    2014-03-16 03:39:01 1WOyAm-0002nM-UT Message is frozen
    
    2014-03-16 03:39:02 pid 11092: SIGHUP received: re-exec daemon
    2014-03-16 03:39:02 cwd=/var/spool/exim 3 args: /usr/sbin/exim -bd -q60m
    2014-03-16 03:39:02 exim 4.82 daemon started: pid=11092, -q1h, listening for SMTP on port 25 (IPv6 and IPv4) port 587 (IPv6 and IPv4) and for SMTPS on port 465 (IPv6 and IPv4)
    2014-03-16 03:39:02 cwd=/var/spool/exim 2 args: /usr/sbin/exim -q
    2014-03-16 03:39:02 Start queue run: pid=12367
    
    -20 02:30:57 cwd=/ 2 args: /usr/sbin/sendmail -t
    2014-03-20 02:30:58 1WQWVF-0000zF-VS <= root@server1.zxzzx.net U=root P=local S=11863 T="FAILED: clamd on server1.zxzzx.net (174.36.239.10)" for zxzzx@gmail.com
    2014-03-20 02:30:58 cwd=/var/spool/exim 3 args: /usr/sbin/exim -Mc 1WQWVF-0000zF-VS
    2014-03-20 02:30:58 1WQWVF-0000zI-WD <= root@server1.zxzzx.net U=root P=local S=11879 T="FAILED: clamd on server1.zxzzx.net (174.36.239.10)" for root@server1.zxzzx.net
    2014-03-20 02:30:58 cwd=/var/spool/exim 3 args: /usr/sbin/exim -Mc 1WQWVF-0000zI-WD
    2014-03-20 02:30:58 1WQWVF-0000zI-WD User 0 set for local_delivery transport is on the never_users list
    2014-03-20 02:30:58 1WQWVF-0000zI-WD == root@server1.zxzzx.net R=localuser T=local_delivery defer (-29): User 0 set for local_delivery transport is on the never_users list
    2014-03-20 02:30:58 1WQWVF-0000zI-WD ** root@server1.zxzzx.net: retry timeout exceeded
    2014-03-20 02:30:58 cwd=/var/spool/exim 7 args: /usr/sbin/exim -t -oem -oi -f <> -E1WQWVF-0000zI-WD
    2014-03-20 02:30:58 1WQWVG-0000zR-84 <= <> R=1WQWVF-0000zI-WD U=mailnull P=local S=12760 T="Mail delivery failed: returning message to sender" for root@server1.zxzzx.net
    2014-03-20 02:30:58 cwd=/var/spool/exim 3 args: /usr/sbin/exim -Mc 1WQWVG-0000zR-84
    2014-03-20 02:30:58 1WQWVG-0000zR-84 User 0 set for local_delivery transport is on the never_users list
    2014-03-20 02:30:58 1WQWVG-0000zR-84 == root@server1.zxzzx.net R=localuser T=local_delivery defer (-29): User 0 set for local_delivery transport is on the never_users list
    2014-03-20 02:30:58 1WQWVG-0000zR-84 ** root@server1.zxzzx.net: retry timeout exceeded
    2014-03-20 02:30:58 1WQWVG-0000zR-84 root@server1.zxzzx.net: error ignored
    
    panic:

    Code:
    2014-03-20 02:20:56 1WQWLY-0000Xn-47 User 0 set for local_delivery transport is on the never_users list
    2014-03-20 02:25:55 1WQWQN-0000jV-Lx User 0 set for local_delivery transport is on the never_users list
    2014-03-20 02:25:56 1WQWQN-0000js-VX User 0 set for local_delivery transport is on the never_users list
    2014-03-20 02:25:57 1WQWQP-0000lr-1d User 0 set for local_delivery transport is on the never_users list
    2014-03-20 02:25:57 1WQWQP-0000m4-9S User 0 set for local_delivery transport is on the never_users list
    2014-03-20 02:30:56 1WQWVE-0000wx-Kb User 0 set for local_delivery transport is on the never_users list
    2014-03-20 02:30:57 1WQWVE-0000xB-Tc User 0 set for local_delivery transport is on the never_users list
     
  4. busterkat

    busterkat Active Member

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    Does this look OK?

    Chain OUTPUT (policy ACCEPT)
    num target prot opt source destination
    1 ACCEPT tcp -- 0.0.0.0/0 0.0.0.0/0 multiport dports 25,465,587 owner GID match 32006
    2 ACCEPT tcp -- 0.0.0.0/0 0.0.0.0/0 multiport dports 25,465,587 owner GID match 12
    3 ACCEPT tcp -- 0.0.0.0/0 127.0.0.1 multiport dports 25,465,587 owner UID match 32001
    4 ACCEPT tcp -- 0.0.0.0/0 0.0.0.0/0 multiport dports 25,465,587 owner UID match 0
    5 acctboth all -- 0.0.0.0/0 0.0.0.0/0
     
  5. cPanelMichael

    cPanelMichael Forums Analyst
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    Could you open a support ticket so we can take a closer look? You can post the ticket number here so we can update this thread with the outcome.

    Thank you.
     
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