busterkat

Active Member
Aug 20, 2007
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0
56
NY
I am having difficulty connecting/opening port 465

Daemon smtp ports are set to 25 : 465 : 587

Waiting for exim to restart...........finished.

exim (/usr/sbin/exim -bd -q60m) running as mailnull with PID 27870 (pidfile check method)

exim has failed, please contact the sysadmin.



REDHAT Enterprise 6.5 x86_64 standard – server1 WHM 11.42.0 (build 22)
 

cPanelMichael

Technical Support Community Manager
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Apr 11, 2011
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Hello :)

Are any firewall rules enabled that could be limiting access to this port? Do you notice any specific errors in /var/log/exim_mainlog or /var/log/exim_paniclog when attempting to start Exim?

Thank you.
 

busterkat

Active Member
Aug 20, 2007
41
0
56
NY
Hello :)

Are any firewall rules enabled that could be limiting access to this port? Do you notice any specific errors in /var/log/exim_mainlog or /var/log/exim_paniclog when attempting to start Exim?

Thank you.
mainlog:
Code:
2014-03-16 03:39:01 pid 11092: SIGHUP received: re-exec daemon
2014-03-16 03:39:01 cwd=/var/spool/exim 3 args: /usr/sbin/exim -bd -q60m
2014-03-16 03:39:01 exim 4.82 daemon started: pid=11092, -q1h, listening for SMTP on port 25 (IPv6 and IPv4) port 587 (IPv6 and IPv4) and for SMTPS on port 465 (IPv6 and IPv4)
2014-03-16 03:39:01 cwd=/var/spool/exim 2 args: /usr/sbin/exim -q

a lot of frozen messages
2014-03-16 03:39:01 Start queue run: pid=12327
2014-03-16 03:39:01 1WOwYp-0007Be-Ow Message is frozen
2014-03-16 03:39:01 1WOV1p-0004N5-Hj Message is frozen
2014-03-16 03:39:01 1WOyAm-0002nM-UT Message is frozen

2014-03-16 03:39:02 pid 11092: SIGHUP received: re-exec daemon
2014-03-16 03:39:02 cwd=/var/spool/exim 3 args: /usr/sbin/exim -bd -q60m
2014-03-16 03:39:02 exim 4.82 daemon started: pid=11092, -q1h, listening for SMTP on port 25 (IPv6 and IPv4) port 587 (IPv6 and IPv4) and for SMTPS on port 465 (IPv6 and IPv4)
2014-03-16 03:39:02 cwd=/var/spool/exim 2 args: /usr/sbin/exim -q
2014-03-16 03:39:02 Start queue run: pid=12367

-20 02:30:57 cwd=/ 2 args: /usr/sbin/sendmail -t
2014-03-20 02:30:58 1WQWVF-0000zF-VS <= [email protected] U=root P=local S=11863 T="FAILED: clamd on server1.zxzzx.net (174.36.239.10)" for [email protected]
2014-03-20 02:30:58 cwd=/var/spool/exim 3 args: /usr/sbin/exim -Mc 1WQWVF-0000zF-VS
2014-03-20 02:30:58 1WQWVF-0000zI-WD <= [email protected] U=root P=local S=11879 T="FAILED: clamd on server1.zxzzx.net (174.36.239.10)" for [email protected]
2014-03-20 02:30:58 cwd=/var/spool/exim 3 args: /usr/sbin/exim -Mc 1WQWVF-0000zI-WD
2014-03-20 02:30:58 1WQWVF-0000zI-WD User 0 set for local_delivery transport is on the never_users list
2014-03-20 02:30:58 1WQWVF-0000zI-WD == [email protected] R=localuser T=local_delivery defer (-29): User 0 set for local_delivery transport is on the never_users list
2014-03-20 02:30:58 1WQWVF-0000zI-WD ** [email protected]: retry timeout exceeded
2014-03-20 02:30:58 cwd=/var/spool/exim 7 args: /usr/sbin/exim -t -oem -oi -f <> -E1WQWVF-0000zI-WD
2014-03-20 02:30:58 1WQWVG-0000zR-84 <= <> R=1WQWVF-0000zI-WD U=mailnull P=local S=12760 T="Mail delivery failed: returning message to sender" for [email protected]
2014-03-20 02:30:58 cwd=/var/spool/exim 3 args: /usr/sbin/exim -Mc 1WQWVG-0000zR-84
2014-03-20 02:30:58 1WQWVG-0000zR-84 User 0 set for local_delivery transport is on the never_users list
2014-03-20 02:30:58 1WQWVG-0000zR-84 == [email protected] R=localuser T=local_delivery defer (-29): User 0 set for local_delivery transport is on the never_users list
2014-03-20 02:30:58 1WQWVG-0000zR-84 ** [email protected]: retry timeout exceeded
2014-03-20 02:30:58 1WQWVG-0000zR-84 [email protected]: error ignored
panic:

Code:
2014-03-20 02:20:56 1WQWLY-0000Xn-47 User 0 set for local_delivery transport is on the never_users list
2014-03-20 02:25:55 1WQWQN-0000jV-Lx User 0 set for local_delivery transport is on the never_users list
2014-03-20 02:25:56 1WQWQN-0000js-VX User 0 set for local_delivery transport is on the never_users list
2014-03-20 02:25:57 1WQWQP-0000lr-1d User 0 set for local_delivery transport is on the never_users list
2014-03-20 02:25:57 1WQWQP-0000m4-9S User 0 set for local_delivery transport is on the never_users list
2014-03-20 02:30:56 1WQWVE-0000wx-Kb User 0 set for local_delivery transport is on the never_users list
2014-03-20 02:30:57 1WQWVE-0000xB-Tc User 0 set for local_delivery transport is on the never_users list
 

busterkat

Active Member
Aug 20, 2007
41
0
56
NY
Hello :)

Are any firewall rules enabled that could be limiting access to this port? Do you notice any specific errors in /var/log/exim_mainlog or /var/log/exim_paniclog when attempting to start Exim?

Thank you.
Does this look OK?

Chain OUTPUT (policy ACCEPT)
num target prot opt source destination
1 ACCEPT tcp -- 0.0.0.0/0 0.0.0.0/0 multiport dports 25,465,587 owner GID match 32006
2 ACCEPT tcp -- 0.0.0.0/0 0.0.0.0/0 multiport dports 25,465,587 owner GID match 12
3 ACCEPT tcp -- 0.0.0.0/0 127.0.0.1 multiport dports 25,465,587 owner UID match 32001
4 ACCEPT tcp -- 0.0.0.0/0 0.0.0.0/0 multiport dports 25,465,587 owner UID match 0
5 acctboth all -- 0.0.0.0/0 0.0.0.0/0
 

cPanelMichael

Technical Support Community Manager
Staff member
Apr 11, 2011
47,911
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363
cPanel Access Level
DataCenter Provider
Twitter
Could you open a support ticket so we can take a closer look? You can post the ticket number here so we can update this thread with the outcome.

Thank you.