Service generated warnings while checking SSL certificates

Alfaman

Member
Jan 6, 2012
17
2
53
cPanel Access Level
Root Administrator
Last few days I've started getting this warning email, not idea how to fix this.

The system failed to acquire a signed certificate from the cPanel Store because of the following error: Neither HTTP nor DNS DCV preflight checks succeeded!

See attached.

Any ideas anyone please?
 

Attachments

Alfaman

Member
Jan 6, 2012
17
2
53
cPanel Access Level
Root Administrator
Hello @Orlando Fernando Marconi,

Can you open a support ticket so we can take a closer look at your system to see the HTTP and DNS DCV checks are failing on your system? You can post the ticket number here and we'll link this thread to it.

Thank you.
I've just tried to open a ticket, getting this message: The current estimated wait time for new complimentary tickets is 03h 43m