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SOLVED Service Manager Question

Discussion in 'General Discussion' started by PeteS, Sep 17, 2017.

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  1. PeteS

    PeteS Well-Known Member

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    Question about WHM >> Service Manager, though. I verified that the config for it is set to monitor every 5 minutes, but it clearly took 15 minutes. Could this indicate an issue somewhere?
     
    #1 PeteS, Sep 17, 2017
    Last edited by a moderator: Sep 18, 2017
  2. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello,

    The restart isn't initiated until after three consecutive TCP check failures by default. This is controlled with the following option under the "System" tab in "WHM >> Tweak Settings":

    ChkServd TCP check failure threshold

    Per it's description:

    The number of times a ChkServd TCP check must fail before notification is sent and the service is restarted. On heavily loaded systems these types of service checks fail occasionally, producing erroneous indications that services are down. A value of 3 or higher is recommended for most systems.

    Thank you.
     
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  3. PeteS

    PeteS Well-Known Member

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    Ah! 3x5=15; perfectly answers what happened.

    Thanks for the docs on that function.
     
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