Service Named Down

[mohsen88]

I have a dedicated server with cpanel

OS : centos 5.7 X64

today service named is down and i restart server for fix problem but The problem is not resolved

i search this forum for my problem . What's it all been said and done, but my problem is not resolved

service named ( BIND ) is down but i switch to NSD and my problem resolved

how now fix service named BIND ?? because BIND best

best regards

 

[milind]

Hello Mohsen,

Please execute the following command and let us know the output

chkconfig --list | grep named

Also check the logs (/var/log/messages) for more information.

 

[cPanelMichael]

Hello

You can enable Bind again and try rebuilding the /etc/named.conf file via:

# /scripts/rebuilddnsconfig

Let us know if you notice any specific error messages when using the above command. Also, check the output of the following log file when Bind can not start:

# /var/log/messages

Post any specific error messages you see when using this command. In addition, feel free to submit a ticket if you would like us to check further:

Submit A Ticket

I would like to add that rebooting the server will rarely resolve problems such as this. It's better to investigate the exact cause of the problem to ensure it does not happen again.

Thank you.

 

[mohsen88]

Named could not be restarted, any obvious config errors should show up below this line.
No critical problems found, will attempt to regenerate keys regardless.
Creating rndc.conf
Creating /etc/rndc.key
Restarting named
warn [fixrndc] /usr/sbin/rndc status failed: rndc: connect failed: 127.0.0.1#953: connection refused
/usr/local/cpanel/scripts/fixrndc failed to fix the rndc key (or named is otherwise broken), please investigate manually

 

[mohsen88]

Please Help ....

 

[Infopro]

Please Help ....

I agree with cPanelMichael, you might want to Submit a Ticket to cPanel Tech Support.

 

[mohsen88]

I agree with cPanelMichael, you might want to Submit a Ticket to cPanel Tech Support.

Yes, I know

But I try to do

please help to i do ....

 

[milind]

Yes, I know

But I try to do

please help to i do ....

Mohsen I understand that you want to learn and fix the problem yourself but there are some situation where just by checking logs its not possible to find out the exact problem and we need to login to the server and check. So please submit a ticket and then cPanel engineers will let you know the problem and how they fixed it.

 

[mohsen88]

see I submit a ticket but none of the employees were unable to solve the problem

 

[Infopro]

see I submit a ticket but none of the employees were unable to solve the problem

Can you post the ticket number here please for me to check on it for you?

 

[mohsen88]

Can you post the ticket number here please for me to check on it for you?

Yes, Tickets ID# 2227242

thank you

 

[Infopro]

Yes, Tickets ID# 2227242

thank you

That ticket is awaiting a response from you.

 

[mohsen88]

Very Thanks from Jeff Petersen for resolve my problem

 

[dbcorp]

so what was the fix? i got the same thing happen on a linux red hat over at softlayer.com anyone got a soltuion that works yet?

 

[cPanelMichael]

so what was the fix? i got the same thing happen on a linux red hat over at softlayer.com anyone got a soltuion that works yet?

The resolution to the open ticket was to reinstall the bind-libs package via:

# yum reinstall bind-libs

However, I caution you in reinstalling any packages until you are positive that's the problem. There are several potential reasons that Named could be failing. In this case, the libdns library looked to have been modified.

Thank you.

 

[Ayesha12]

Hello

I have done all these things which are mentioned above, after rebuilding DNS i have run this Command yum reinstall bind-libs

But issue still persist.

Load is much more balanced, not to have issue with that, what will be the solution?

Thanks
Ayesha

The resolution to the open ticket was to reinstall the bind-libs package via:

# yum reinstall bind-libs

However, I caution you in reinstalling any packages until you are positive that's the problem. There are several potential reasons that Named could be failing. In this case, the libdns library looked to have been modified.

Thank you.

 

[cPanelMichael]

I have done all these things which are mentioned above, after rebuilding DNS i have run this Command yum reinstall bind-libs. But issue still persist. Load is much more balanced, not to have issue with that, what will be the solution?

Please open a ticket using the URL in my signature so we can take a closer look.

Thank you.