Service Pending and Web Service UP, but the website cannot be accessed

Operating System & Version
Centos 7.7
cPanel & WHM Version
v88.0.13

Taufik Rizki

Member
Jun 22, 2020
11
0
1
Depok
cPanel Access Level
Root Administrator
Hello everyone.

Please help, I am having a problem where my Web Service is in UP Condition, but the website cannot be accessed as follows.

1597116004640.png

The solution that I use is to restart the web service. But after restarting the Web Service it becomes Pending in service status, as follows

1597116082726.png

Please help to solve this problem completely, because it is very annoying if every day you have to restart the service and get the same problem.

Please all help, Thank you.
 

Taufik Rizki

Member
Jun 22, 2020
11
0
1
Depok
cPanel Access Level
Root Administrator
When you log in to the server via SSH or use terminal what is the output when you try to restart httpd with the following:
I have run commands to restart such Httpd service, but the next day again I had the same problem and it required me to restart the web service every day.

1597200096752.png

I found logs like the following, is this the cause?

Please, please help
 

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jarasyola

Registered
May 24, 2018
1
0
1
Arusha, Tanzania
cPanel Access Level
Root Administrator
Hello,

We are facing the same scenario, the httpd service shows pending on the Service Information page and all the sites are not reachable and we found that when the service shows pending, it is being automatically restarted, any lucky of the solution? We are running version v90.0.5 on CentOS 7.8
 
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