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Service Status for Exim failed (again)

Discussion in 'E-mail Discussions' started by yoachan, Oct 19, 2010.

  1. yoachan

    yoachan Well-Known Member

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    Dear all,

    I've been dealing with WHM server status false alarm toward exim, as I stated here:
    http://forums.cpanel.net/f5/service-status-exim-failed-161202.html

    It's solved. So WHM can see that exim is up. But after some time, the case repeated - WHM said that exim is dead - again and again, and I get bunch of this, either via email or from /var/log/chkservd.log

    Code:
    Service Check Started
    [2010-10-19 11:20:36 +0700] Service check ....syslogd [[check command:+][tcp connect:N/A]]...sshd [[check command:+][tcp connect:N/A]]...queueprocd [[check command:+][tcp connec
    t:N/A]]...exim [TCP Transaction Log:
    << 220-mymachine.com ESMTP Exim 4.69 #1 Tue, 19 Oct 2010 11:20:36 +0700
    <<
    <<
    >> EHLO localhost
    << 250-mymachine.com Hello mymachine [127.0.0.1]
    <<
    <<
    <<
    <<
    <<
    >> AUTH PLAIN adD2SDjkjlaskjdasddaSDsdasd89asdJKJdasdajsldakfqwdnw33rqdasdDsmdH32432kjhkjhkjKJHKJHKJHasdJHKIOUOWE982343JHOIjsdhaOIUkasjdhIOUzxcqKJHqwdOIUqwedqhjkIUawdOIUasca3SDA
    zdnh5X1VFdG55VkxnSEJ2d2FMZlE4WHJhWFhGTklHTjVMRlk0TzY=
    << 435 Unable to authenticate at present
    exim: ** [435 Unable to authenticate at present != 2]
    [check command:+][tcp connect:-]Restarting exim....
    ]...cpsrvd [[check command:N/A][tcp connect:+]]...cpanellogd [[check command:+][tcp connect:N/A]]...Done
    Service Check Finished
    
    Can anyone tell what does it means, and how do I cure it. Even though it happens occasionally, I think there is something wrong with my system.

    regards,

    yoachan
     
  2. daniel.groza

    daniel.groza Registered

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    Hello,

    It seem to be a bug, try running this:

    Code:
    cd /var/cpanel/serviceauth/
    rm -rf exim
    /scripts/upcp --force
    
    to fix the auth part, or this if you also get "Timeout while trying to get data from service":

    Code:
    wget -O /scripts/buildeximconf \http://httpupdate.cpanel.net/autofixer/buildeximconf
    chmod 700 /scripts/buildeximconf
    /scripts/buildeximconf
    /scripts/restartsrv_exim 
    Dan.
     
    #2 daniel.groza, Oct 29, 2010
    Last edited: Oct 29, 2010
  3. yoachan

    yoachan Well-Known Member

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    Hello, thank you for your reply.

    Just be able to get back here and see your reply.

    I'm a bit paranoid about install or just run something at this machine (for it's not actually mine).

    Can you please explains what do this scripts do? I need to know to explain this when I'm asked what I'm doin.

    Code:
    /scripts/upcp --force
    
    /scripts/buildeximconf
    
    /scripts/restartsrv_exim
    
    
    Thanks and regards

    Yoachan
     
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