rangka_kacang

Active Member
Jan 31, 2018
35
3
8
Malaysia
cPanel Access Level
Root Administrator
I recently ran into this issue but with the PHP version information. The "Server Information" page is not accurate. I read somewhere they said the page is cached. It was build to show basic information only. I would recommend you to disable the "Server Status Viewer" from the "Feature Manager" or hide the page by using css and editing the latern theme. It can lead to confusion.
 

24x7server

Well-Known Member
Apr 17, 2013
1,911
99
78
India
cPanel Access Level
Root Administrator
Twitter
MySQL full version number format are not showing in Service Status Page. Its should be show 5.7.21
This is something that will require anyone to take a look at.. You may have to raise a ticket to the cPanel support or get a help of any professional system administrator who can investigate and answer your question..
 

Nirjonadda

Well-Known Member
May 8, 2013
752
28
78
cPanel Access Level
Root Administrator
This is something that will require anyone to take a look at.. You may have to raise a ticket to the cPanel support or get a help of any professional system administrator who can investigate and answer your question..
Its happened after upgrade to MySQL 5.7, So its bug from cPanel.
 

cPWilliamL

cP Technical Analyst II
Staff member
May 15, 2017
258
30
103
America
cPanel Access Level
Root Administrator
Thank you for drawing this to our attention @Nirjonadda. I've filed case 'CPANEL-18516' for our developers to review further.

As the noted previously, it's best to open a ticket with us directly to ensure issues like this are addressed.