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Discussion in 'General Discussion' started by eCommMax, Apr 28, 2014.

  1. eCommMax

    eCommMax Registered

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    I have submitted a ticket, waited half day without a response so I might as well ask here:

    I have a CentOS 6 VPS, cPanel was running fine for 2 weeks, all of a sudden most of the services are stopped and not starting, such as imap, cpsrvd, ftp and dns. I tried /scripts/upcp --force then it stuck at /scripts/fixrndc and never finish.

    I have not change anything in the VPS, what could be the cause of the problem? and how to fix it?

    Thanks,
    Thomas
     
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    Hello :)

    Have you verified there are no firewall rules preventing the services from accepting connections, or checked /proc/user_beancounters to verify there are no fail counts for limits imposed from the VPS node? What is the ticket number?

    Thank you.
     
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  3. eCommMax

    eCommMax Registered

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    Thanks for the reply, someone has picked up the ticket, the ticket # is 4876257.
     
  4. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    To update, it was determined there was an issue with how the loopback interface was configured for this VPS. The issue was resolved by the customer's VPS provider.

    Thank you.
     
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