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Discussion in 'General Discussion' started by maloti, Nov 17, 2014.

  1. maloti

    maloti Registered

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    Hello everyone. I am new here and need some help:

    Every two days all site services are offline. I'm getting this message:


    The chkservd sub-process with pid 13998 ran for 305 seconds. This sub-process was terminated when it exceeded the time allowed between checks, which is 300 seconds. To determine why, you can check /var/log/chkservd.log and /usr/local/cpanel/logs/tailwatchd_log.

    You likely received this notification as a symptom of a larger problem. If your server is experiencing a high load, we recommend investigating the cause. If you continue to receive this notification, it is likely that your system is unable to handle demand or a misconfiguration is delaying restarts.

    If you are sure that no misconfigurations exist, you should consider gradually increasing the following options in WHM's "Tweak Settings" feature: "The number of times ChkServd will allow a previous check to complete before terminating the check" and/or "The number of seconds between ChkServd service checks".


    Service: chkservd
    Notification Type: hang
    Memory Information:
    Used: 14639MB
    Available: 1378MB
    Installed: 16018MB
    Load Information: 29.46 21.05 31.70
    Uptime: 1 days, 21 hours, 43 seconds
    IOStat Information:


    avg-cpu: %user %nice %system %iowait %steal %idle
    15.09 0.15 12.06 2.43 0.00 70.27
    Device: tps Blk_read/s Blk_wrtn/s Blk_read Blk_wrtn
    sda 50.99 2221.71 1149.84 365694274 189264974
    sda1 0.00 0.01 0.00 2347 22
    sda2 50.99 2221.69 1149.84 365691647 189264952
    dm-0 163.45 2188.52 1015.46 360230922 167145824
    dm-1 20.95 33.18 134.38 5461808 22119128

    ChkServd Version: 15.6







    How could solve this?
     
  2. dalem

    dalem Well-Known Member
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    you need to find out why your load is so high
     
  3. maloti

    maloti Registered

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    Thanks for the reply.
    This is the problem.
    In this server there is only one site. The server is dedicated.
    How do I figure this out.
     
  4. cPanelMichael

    cPanelMichael Forums Analyst
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  5. maloti

    maloti Registered

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    Many thanks for the help. I will try to resolve it
     
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