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Session Cookie Invalid - Can not log in to Cpanel - Just loops login screen

Discussion in 'General Discussion' started by ronshaw, Feb 2, 2013.

  1. ronshaw

    ronshaw Registered

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    I am having an issue, and my hosting provider has not been able to resolve the situation.

    When I try to log in to Cpanel, it says "Login Successful - Redirecting" but just takes me back to the login screen. I have created a video and uploaded to YouTube that shows the issue I am having. Any help would be appreciated.

    Oh, my hosting provider, Arvixe, says that they are able to get in from there computer. I have shut off the Firewall, cleared all cache and cookies... is there something else that could be preventing me from being redirected, or causing my session to expire?

    Here is my video showing what is happening: /http://www.youtube.com/watch?v=sq91r4wV47s
    Issue with CPANEL - Logging in - Session Expired

    Here is the video when I was speaking to Tech Support at Arvixe: /http://www.youtube.com/watch?v=_V3l_yMs3_8
    Arvixe Support Issue - YouTube

    Thanks for any help
     
    #1 ronshaw, Feb 2, 2013
  2. dalem

    dalem Well-Known Member
    PartnerNOC

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    Re: Session Cookie Invalid - Can not log in to Cpanel - Just loops login sc

    1. The date on your computer is set incorrectly (causing the session to expire
    2. Having a setting or plugin that blocks third party cookies aggressively
    3.Your browser is not set to accept cookies (Im sure you checked this one)
    4. your IP is dynamically changing (pretty sure cpanel will warn you though so not likely)


    all I can think of now
     
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    #2 dalem, Feb 2, 2013
    Last edited: Feb 2, 2013
  3. sonicthoughts

    sonicthoughts Well-Known Member

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    same issue. none of the above.
     
    #3 sonicthoughts, Jul 14, 2013
  4. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    Could you provide more details regarding the issue you are experiencing? For instance, what version of cPanel is installed on your server? Is this only happening for one account? Do you have root access to this server?

    Thank you.
     
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    #4 cPanelMichael, Jul 15, 2013
  5. Pibebueno

    Pibebueno Registered

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    Maybe you are using cloudflare!
    for fix this problem you can access to cpanel using the ip server:
    Ex:
    34.56.23.122:2082
     
    #5 Pibebueno, Jun 20, 2015
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