Session Cookie Invalid - Can not log in to Cpanel - Just loops login screen


Feb 2, 2013
cPanel Access Level
Website Owner
I am having an issue, and my hosting provider has not been able to resolve the situation.

When I try to log in to Cpanel, it says "Login Successful - Redirecting" but just takes me back to the login screen. I have created a video and uploaded to YouTube that shows the issue I am having. Any help would be appreciated.

Oh, my hosting provider, Arvixe, says that they are able to get in from there computer. I have shut off the Firewall, cleared all cache and cookies... is there something else that could be preventing me from being redirected, or causing my session to expire?

Here is my video showing what is happening: /
Issue with CPANEL - Logging in - Session Expired

Here is the video when I was speaking to Tech Support at Arvixe: /
Arvixe Support Issue - YouTube

Thanks for any help


Well-Known Member
Oct 24, 2003
cPanel Access Level
DataCenter Provider
Re: Session Cookie Invalid - Can not log in to Cpanel - Just loops login sc

1. The date on your computer is set incorrectly (causing the session to expire
2. Having a setting or plugin that blocks third party cookies aggressively
3.Your browser is not set to accept cookies (Im sure you checked this one)
4. your IP is dynamically changing (pretty sure cpanel will warn you though so not likely)

all I can think of now
Last edited:


Staff member
Apr 11, 2011
same issue. none of the above.
Could you provide more details regarding the issue you are experiencing? For instance, what version of cPanel is installed on your server? Is this only happening for one account? Do you have root access to this server?

Thank you.
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