Set mx.records for DNS records

Merit100

Registered
Feb 25, 2021
2
0
1
Columbus OH US
cPanel Access Level
Website Owner
For some reason it is obvious that my developer cannot get how to change the DNS mx.records. I want mydomain.com to host my email. I have the specifics on how to change the mx.records but it has been 11 days and he has not grasped how to accomplish this feat. I have the login credentials to CPanel but I am unsure how to do this myself. Help!
 

cPRex

Jurassic Moderator
Staff member
Oct 19, 2014
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Hey there! Although you have access to cPanel, you would need to confirm where your DNS is hosted first. If the DNS is controlled on the same server where you access cPanel, this change could be made directly in the interface. A typical DNS zone on a cPanel server looks like this, assuming the website and email are handled on the same machine:

Code:
yourdomain.com.       14400   IN      A       1.2.3.4
yourdomain.com.       14400   IN      MX      0       yourdomain.com.
Let me know if that helps!
 

Merit100

Registered
Feb 25, 2021
2
0
1
Columbus OH US
cPanel Access Level
Website Owner
I don't know if I can provide specific information in this forum but here it is:

1614356114351.png
I was told by mydomain.com to delete the top line and I am wondering if the second line is correct?

Thank you
 

cPRex

Jurassic Moderator
Staff member
Oct 19, 2014
14,359
2,249
363
cPanel Access Level
Root Administrator
That all looks normal to me - I see that the domain and the mail subdomain both point to the same IP address, which means your email and website will be hosted on the same machine. If that is what you want to happen, the first two lines seem normal.

If you don't want the email to be sent to the mydomain servers, you would need to delete lines 3 and 4 and make sure your mx record looks like this:

yourdomain.com. IN MX 0 mail.yourdomain.com.

in order to get things pointed to your system.

You can also reach out to your hosting provider for assistance if you need help with that change.