Set up a reverse DNS on the hostname?

gildas

Well-Known Member
Mar 30, 2017
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Hello,

I have a cpanel server or several clients are installed on it.
He has a hostname and an ip dedicated to him.
I can not set up a DNS reverse on this IP, so that when it returns the hostname of my cpanel server.
I made several changes to the server, for example by creating a DNS zone for my hostname and adding fields to it: PTR

without success.

Could you tell me how this can be put in place? if it is possible to do this action.
 

SS-Maddy

Well-Known Member
Mar 28, 2009
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Hello @gildas

The PTR records are managed by the provider who controls the IP. Sometimes the datacenter will give you an interface where you can edit the PTR records.

Being said that, rarely, the upstream provider will give access to the IP's DNS records to the client as well. In such case, you can manage the PTR records from WHM itself. Again, chances are very very rare. Its best to open a support ticket with your upstream provider regarding the PTR records and they would be able to help.
 
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cPanelLauren

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