Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!

Setting account don't send email

Discussion in 'E-mail Discussion' started by webstyler, Jul 14, 2009.

  1. webstyler

    webstyler Well-Known Member

    Joined:
    Nov 20, 2003
    Messages:
    439
    Likes Received:
    0
    Trophy Points:
    166
    Hi

    We have setup new server, but account created not send email with account details :/

    ??

    Thanks
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  2. InstaCarma_Tech

    InstaCarma_Tech Well-Known Member

    Joined:
    Apr 22, 2009
    Messages:
    227
    Likes Received:
    1
    Trophy Points:
    68
    Can you elaborate the issue?
    Are you trying to say that mails cannot be sent out from the new accounts that you have created? In that case, check the logs under /var/log/exim_mainlog and /var/log/messages
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  3. webstyler

    webstyler Well-Known Member

    Joined:
    Nov 20, 2003
    Messages:
    439
    Likes Received:
    0
    Trophy Points:
    166
    no

    when we create a new account on WHM there isn't sent email to root with account creation details

    server send/receive email for other service
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  4. thewebhosting

    thewebhosting Well-Known Member

    Joined:
    May 9, 2008
    Messages:
    1,201
    Likes Received:
    1
    Trophy Points:
    68
    There is no such option in WHM, to receive account creation emails with login details. You can receive mails like the account creation/removal/suspension etc to the email address mentioned in WHM --> Basic cPanel/WHM setup --> Server Contact E-Mail Address.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  5. webstyler

    webstyler Well-Known Member

    Joined:
    Nov 20, 2003
    Messages:
    439
    Likes Received:
    0
    Trophy Points:
    166
    Email is correctly set as "Server Contact E-Mail Address" :/
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  6. thewebhosting

    thewebhosting Well-Known Member

    Joined:
    May 9, 2008
    Messages:
    1,201
    Likes Received:
    1
    Trophy Points:
    68
    Please make sure that you have enabled the email address on Server Contacts --> Contact Manager
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  7. webstyler

    webstyler Well-Known Member

    Joined:
    Nov 20, 2003
    Messages:
    439
    Likes Received:
    0
    Trophy Points:
    166
    yes, there is :)
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  8. logicsupport

    logicsupport Well-Known Member

    Joined:
    Jun 5, 2007
    Messages:
    138
    Likes Received:
    0
    Trophy Points:
    166
    Hi,

    Please confirm mail server is working fine on your server.

    You can check whether the server is sending the e-mail correctly , using the following command from the shell

    mail -v user@youre-mal.com ( Server Contact E-Mail Address )

    Awaiting your reply.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  9. webstyler

    webstyler Well-Known Member

    Joined:
    Nov 20, 2003
    Messages:
    439
    Likes Received:
    0
    Trophy Points:
    166
    Hi

    Mail working fine, We receive email for upcp and other cron operation

    Thanks
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  10. bazzii

    bazzii Member

    Joined:
    Jun 17, 2008
    Messages:
    10
    Likes Received:
    0
    Trophy Points:
    51
    what is the setting at WHM -> Change System Mail Preferences ?

    for root mail, nobody mail and for cpanel mail.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  11. webstyler

    webstyler Well-Known Member

    Joined:
    Nov 20, 2003
    Messages:
    439
    Likes Received:
    0
    Trophy Points:
    166
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
Loading...

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice