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Setting standalone nameserver

Discussion in 'Bind / DNS / Nameserver Issues' started by yckelvin, Dec 4, 2015.

  1. yckelvin

    yckelvin Registered

    Dec 4, 2015
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    Hong Kong
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    Root Administrator
    Dear Sir/Madam,

    I am new to cPanel/WHM, I have similar case as the thread addon domains error message: "the domain is already pointed to an IP address that does not" but I have no idea where I should add the nameserver setting, from cPanel or WHM?

    I have a new domain say and new VM with hostname say newVM.

    I have an existing nameserver say,

    I register the from the registrar and point the nameserver of this domain to and, ip of is pointed to the ip of newVM.

    On newVM, I create a new cPanel with primary domain as, I setup the Basic cPanel & WHM Setup -> Nameservers with and which both ip are pointed back to its newVM ip, of course I do add the A record for ns3 and ns4 on

    I click into the Advanced Zone Editor, I found the A record of is pointed newVM ip address and CNAME record of is pointed to

    Now when I nslookup the ip of from outsider, it is pointed to ip of and I cannot able to resolve the ip of ftp to ip

    What's wrong I did on the setting? If I want to have the to be a standalone nameserver and all new coming addon domain created on this cPanel can be propagated, I don't want to update the coming addon domain on

    Here is the summary of the setting.

    > nameserver,
    > DNS setting,, (point to ip) (primary domain on newVM)
    > nameserver,

    I would appreciated if anyone can help the newbie like me.

    Best regards,

  2. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Apr 11, 2011
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    Hello :)

    I suggest using a third-party website such as IntoDNS to verify which name servers are configured for the domain name you are attempting to add in cPanel. Ensure the name servers it's assigned resolve to IP addresses associated with the cPanel server.

    Thank you.

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