Dec 29, 2018
2
0
1
Turkey
cPanel Access Level
Root Administrator
Hello everyone,

First of all, let me start by saying I sincerely apologize for yet another thread for nameservers but I have been doing all tutorials and searching for a solution for the last 24 hours and finally I gave up and wanted to write here. I probably tried everything out there and since my hosting company doesn't help me since due to low cost of the server, I am on my own. I appreciate for your time and efforts.

I have purchased a new server and started trial for whm. Once the installation is completed, whm asked me for nameservers and I entered "ns1.removed.tld" and "ns2.removed.tld". Then I double checked it in Basic WebHost Manager Setup. I also created an account for removed.tld domain. Added A records for ns1 and ns2. I also clicked "Assigned IP Address" in the Basic WebHost Manager Setup just to be safe :) I also did Add an A Entry for Your Hostname. My hostname is server.removed.tld and its A record is also added

Since it didn't work, I repeated these steps several time. I restarted DNS Server several times (I am using BIND btw). Finally I also changed "/etc/named.conf" to "/etc/named.conf.backup" and rebuilt it with "/scripts/rebuilddnsconfig" and "/scripts/restartsrv_named"...

From the domain company, I added ns1 and ns2 as custom nameservers and pointed my ip. And I changed removed.tld's nameservers as ns1.removed.tld and ns2.removed.tld...

Here is my zone file: (I omit the DKIM, SPF and webdisk, whm A records to make it look cleaner)

[removed output due to use of real domain]

Here is my resolv.conf file:

Code:
nameserver 127.0.0.1
nameserver 213.186.33.99
search ovh.net
Here is basic webhost manager setup page:
[removed - please attach images directly to threads]

Here is Show or Delete Current IP Addresses page:
[removed - please attach images directly to threads]
 
Last edited by a moderator:
Dec 29, 2018
2
0
1
Turkey
cPanel Access Level
Root Administrator
Hello,
Woow, it took quite some time for it to be published in here.

Like I previously said, I followed all turotials and documents and searched everything related to matter.

For those who experience the same problem like me; apparently OVH forces people to use their NS as nameserver 2. -Unless you specifically add a secondary nameserver from their control panel (manager)-

And another thing is that OVH also has a firewall which block 53 UDP port on their side... That was why my nameservers weren't responding.

So, my problem is fixed after 3 days when OVH finally admitted something is wrong on their side and finally told me that they are the ones blocking it.
 

cPanelLauren

Forums Analyst II
Staff member
Nov 14, 2017
8,012
647
263
Houston
cPanel Access Level
DataCenter Provider
Hello @Kemal Emre Oztiryaki

Woow, it took quite some time for it to be published in here.
Please keep in mind that there is no guarantee of response time here as we aren't staffed 24/7 in the forums, we encourage you to open a ticket with us if you need immediate assistance.

I'm glad to hear that your provider is assisting you with the issue. Thanks for letting us know.