Setting up DKIM & SPF issues

vapeto

Registered
Aug 17, 2019
2
0
1
canada
cPanel Access Level
Website Owner
Hello folks, moved my forum recently to OVH dedicated server and have been having issues with some emails not being delivered.

when looked at cPanel deliverability, i see errors on both, DKIM and SPF

my server is on it's own IP with no Domain attached to it.

and forum is on separate dedicated IP

I am also using CloudFlare for domain for the forum.

so in conclusion, WHM showing DKIM and SPF errors and when I login into the Cpanel for the forum, DKIM showing error, SPF is valid and HELO is pointing to the server IP (not forum IP), PTR is valid, but again, pointing to server IP.

very confusing..... hope someone can help.
 

RadWebHosting

Well-Known Member
May 6, 2016
58
13
58
Dallas, Texas
cPanel Access Level
DataCenter Provider
Twitter
I am also using CloudFlare for domain for the forum.
This is likely a contributing factor to your confusion. Without knowing your server's configuration, this will be tough to diagnose. Can you provide some deeper insight on the DNS/MX/ETC configuration and the types of errors you are receiving?
 

vapeto

Registered
Aug 17, 2019
2
0
1
canada
cPanel Access Level
Website Owner
Hi, here is the screenshot from my cpanel under forum

I have added those values into CloudFlare DNS settings, however, still same DKIM error

1566173561745.png
 
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