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Setting Up .INFO domains

Discussion in 'General Discussion' started by simplex, Oct 9, 2003.

  1. simplex

    simplex Registered

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    Whenever I attempt to setup a .INFO addon domain in CPanel I get a message similar to the following error:
    ==========
    Addon Domain Addition

    The subdomain, xxx.zzz.com has been added.

    Cannot determine nameserver ip for abc.info. Please make sure that it is registered with a valid domain name register.

    The subdomain, xxx.zzz.com has been removed.

    abc.info could not be setup. The subdomain xxx.zzz.com was not setup either.
    ==========

    After checking with the domain registrar, Verio, to make sure all DNS was set correctly, I contacted my hosting company who said it was a quirk in CPanel.

    CPanel Build: 8.4.0-RELEASE 86

    Can anyone shed any light on how to correct this situation?

    Thanks,
    Simplex

    cPanel.net Support Ticket Number:

    cPanel.net Support Ticket Number:
     
  2. mickeymouse

    mickeymouse Well-Known Member

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    Dear simplex,

    Make sure that you have enabled addon domains in WHM. Also ensure that resolvers have been set up.

    Regards,
     
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