SOLVED Setting up Name Servers

[joshreynolds2]

Hello sorry if this has already been posted,
but I was not able to find anything that would help a noob like myself. I am trying to set up the name servers on my server right now, I followed the instructions on How to Set Up Nameservers in a cPanel Environment - cPanel Knowledge Base - cPanel Documentation but as the noob that I am, I am not sure what IP's to use ? do I just use my public IP ? I set up my hostnames through my registrar and all that but its been about 48 hours and I haven't had any luck with any of the domains I used the name servers with; NS1.MYDOMAIN.COM / NS2. MYDOMAIN.COM I use my public IP in the A protocol but I've read I need to use 127.0.0.1 or something similar for one of them ? I am just a tad confused and want to make sure that the name servers point at my server so I can host more than one site. thanks for any help in advance!

 

[cPRex]

Hey hey! The nameservers would need to be pointed to the public IP of the server. Since private IPs aren't routable on the internet, that wouldn't work for nameservers.

Most registrars just have a box where you enter the nameserver name and the IP address. If you need us to check specific DNS settings it would be best to make a ticket with our team so we can take a look directly at the affected system.

 

[joshreynolds2]

Hi again! I think I am going to try and go through the documentation one more time make sure I followed everything correctly and if so Ill put a ticket in. Thanks again for your help!

 

[cPRex]

You're very welcome! If you do end up submitting a ticket, please post the number here so I can follow along!

 

[joshreynolds2]

Ticket ID: 94364670

 

[cPRex]

Thanks for that - I'm following the ticket on my end now as well.

 

[cPRex]

I see were we able to directly check the DNS and recommend additional steps for the nameserver configuration in the ticket.

 

[joshreynolds2]

yeah they pointed me in the right direction and now its working flawlessly :D absolutely amazed by the customer service!

 

[cPRex]

Thanks for the kind words!