Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!

Setting up reseller accounts on server (MESSEDUP)

Discussion in 'General Discussion' started by CodyColby, Nov 18, 2011.

  1. CodyColby

    CodyColby Registered

    Joined:
    Nov 18, 2011
    Messages:
    1
    Likes Received:
    0
    Trophy Points:
    51
    cPanel Access Level:
    Root Administrator
    Our company offers reseller as a new hosting package. We had our first few sign ups with this new service and I noticed today when I logged in to the root WHM that EVERYTHING had been changed with basic setup such as name servers, hostname, contact email, etc. The infomation had been changed to the infomation that one of my recent clients had added in under his reseller account however the problem is that when logging in under a reseller account I noticed that it shows all the ROOT infomation and when changes are made, those same changes are made on the roots account to. I'm not sure of where this issue is coming from. Is there someone who can point me in the right direction? Perhaps this has to do with the reseller not owning their own account?

    Best Regards,
    Cody Colby
     
    #1 CodyColby, Nov 18, 2011
  2. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    43,711
    Likes Received:
    1,791
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Hello :)

    You will need to check the privileges assigned to this reseller via the following option in Web Host Manager:

    "WHM >> Resellers >> Edit reseller privileges & nameservers"

    Ensure that "All Features" is not enabled.

    Thank you.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #2 cPanelMichael, Nov 18, 2011
(You must log in or sign up to post here.)
Loading...
Similar Threads - Setting reseller accounts
  1. albatroz

    Cloudlinux settings for reseller accounts

    albatroz, May 14, 2018, in forum: CloudLinux
    Replies:
    1
    Views:
    101
    cPanelMichael
    May 15, 2018
  2. angelleye

    Setting up Google Drive Backup Issues

    angelleye, Jun 17, 2018 at 7:32 PM, in forum: Data Protection
    Replies:
    7
    Views:
    95
    cPanelLauren
    Jun 19, 2018 at 11:32 AM
  3. anhnn123

    Modify suhosin settings?

    anhnn123, Jun 16, 2018, in forum: EasyApache
    Replies:
    1
    Views:
    49
    cPanelLauren
    Jun 18, 2018 at 12:04 PM
  4. coursevector

    Recommended Shell Access setting

    coursevector, Jun 15, 2018, in forum: Security
    Replies:
    5
    Views:
    61
    cPanelMichael
    Jun 18, 2018 at 10:27 AM
  5. kamranssuet

    Problem Saving Settings for cPhulk

    kamranssuet, Jun 10, 2018, in forum: Security
    Replies:
    2
    Views:
    75
    cPanelLauren
    Jun 11, 2018

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Accept Learn More...
    Dismiss Notice