Hey there! If the DNS is being handled by a remote service you would just need to make sure your MX record is pointed to your cPanel machine in DNS. The easiest way to do that is to make sure your DNS looks similar to the following:
domain.com. IN MX mail.domain.com.
mail.domain.com. IN A x.x.x.x
where "x.x.x.x" is the IP address of your cPanel machine.
Can you try that and see if that gets things working for you? You will likely need to allow for a bit of DNS propagation time while that change makes its way around the internet.
domain.com. IN MX mail.domain.com.
mail.domain.com. IN A x.x.x.x
where "x.x.x.x" is the IP address of your cPanel machine.
Can you try that and see if that gets things working for you? You will likely need to allow for a bit of DNS propagation time while that change makes its way around the internet.
If you are using CloudFlare for DNS I'd highly suggest turning off the proxy feature (click the orange cloud to make it grey) for your MX record(s) and any DNS records you are using in your email client (like mail.yourdomain.tld) as that will cause you nothing but grief. The proxy/fiirewall is intended for Web, not mail.
Hello,
sorry for my late reply.
We see here my config in cpanel and CL. I think all is correct.
CL
cpanel " Email Deliverability"
If i try to ping the mail server the IP is good but i have 100% loss... I use pfSense.
I think to open all necessery ports in it....
.. Otherwise the web http and https work very well.
I am stuck for days now.... ....
(
sorry for my late reply.
We see here my config in cpanel and CL. I think all is correct.
CL
cpanel " Email Deliverability"
If i try to ping the mail server the IP is good but i have 100% loss... I use pfSense.
I think to open all necessery ports in it....
.. Otherwise the web http and https work very well.
I am stuck for days now.... ....
(
Last edited:
Ping isn't a reliable indicator of service, as many routers block ping traffic by default. It would be a better idea to use a tool like "dig" to check the DNS records, or an online tool to check the records.
Yes, it appears to be correct. You can check pretty easily by going here: MX Lookup Tool - Check your DNS MX Records online - MxToolbox and putting your domain name in. You can then see that DNS for the MX record works properly.
ah ok.
Ok i relaunch the test win only mydomain.com and got this :
The target IP is correct but something looks block it. But as I post above i open all port in the firewall.
This is what i dont get ...
It may not really be blocked. cPanel puts a delay on IP's it has not seen before. You can bypass that, but adding the IP to Trusted SMTP IP addresses , but you won't know the IP address of their server.
You can test on your computer with telnet:
And just give it a bit to see if it connects. After a bit, you'll see a couple of 220 replies from the server.
You can test on your computer with telnet:
Code:
telnet ##.##.##.67 25