SOLVED SFTP Connection Failing

DrTim

Registered
Apr 21, 2017
3
2
3
Lancaster
cPanel Access Level
Root Administrator
Hi guys, I need some help with this. We were happily using SFTP on our SSH connection to connect to the server with the latest version of WinSCP but it is now broken with this cPanel version. Any ideas what I need to change to fix this?
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,910
2,211
363
Hello,

Could you let us know the specific error message you receive in your SFTP client when the connection attempt fails? Also, do you notice any output in the /var/log/secure log file when it fails?

Thank you.
 

DrTim

Registered
Apr 21, 2017
3
2
3
Lancaster
cPanel Access Level
Root Administrator
All I get in WinSCP is a popup box that says
"The server rejected SFTP connection, but it listens for FTP connections.

Did you want to use FTP protocol instead of SFTP? Prefer using encryption."

Nothing is showing in the secure log file