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SFTP Login authentication failed Error

Discussion in 'Security' started by yasir.iqbal12, Feb 24, 2012.

  1. yasir.iqbal12

    yasir.iqbal12 Member

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    Hi All,
    I am having the problem of connecting the cpanel server through SFTP. Actually the scenario is as. I have created the additional FTP user account in cpanel account. When i try to connect through that ftp user with SFTP it gives me the following error.

    Command: open "yas@yasir.seecs.nust.edu.pk" 1234
    Command: Trust new Hostkey: Once
    Command: Pass: *********
    Error: Authentication failed.
    Error: Critical error
    Error: Could not connect to server

    The strange thing is that when i try to log on through the main domain account through SFTP. It logon successfully. The problem is specifically with the additional FTP user. I am stuck on this for the last one week and no luck. I have same problem on multiple cpanle servers.
     
  2. Infopro

    Infopro cPanel Sr. Product Evangelist
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