fxars

Registered
Aug 28, 2009
4
0
51
I created a sub user of an account. I want to allow that person to transfer files to his directory, which was created when that account was created.

However, when I sftp to the site, I get "permission denied" errors.

I can use sftp using the username of which the sub-user is a member.

This is the first time we've tried this. Is there any other configuration or setup that needs to be done at the administrative level?
 

meeven

Well-Known Member
May 8, 2007
132
2
168
I created a sub user of an account. I want to allow that person to transfer files to his directory, which was created when that account was created. However, when I sftp to the site, I get "permission denied" errors. I can use sftp using the username of which the sub-user is a member.

This is the first time we've tried this. Is there any other configuration or setup that needs to be done at the administrative level?
Not sure if I understand you correctly, but it looks like you are trying to use FTP over SSH for a secondary Ftp account. Unfortunately, this will not work. Secondary FTP accounts can only use plain FTP through Port 21.

If you are actually using plain FTP, then ensure that the secondary FTP username is in the syntax [email protected], otherwise it won't connect.