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Shared ip problem

Discussion in 'General Discussion' started by tsak, Feb 2, 2012.

  1. tsak

    tsak Member

    Nov 21, 2010
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    Hello. I have setuped a shared ip for my shared hosting clients.
    This is the main servers ip configured on the Basic cPanel & WHM Setup

    My problem is that if you type that ip on that browser you get to see the first of my clients websites and not the
    default cpanel screen.

    I checked that the accounts does not have that ip as a dedicated one. And i changed that sites ip too to a different one but i get to see my seconds client website etc .

    Any clue?
  2. cPanelTristan

    cPanelTristan Quality Assurance Analyst Staff Member

    Oct 2, 2010
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    somewhere over the rainbow
    cPanel Access Level:
    Root Administrator
    Hello tsak,

    It would be easier to track down if you could submit a ticket so we can review your httpd.conf entries for the shared IP address. Something in that file has to be causing the first site listed rather than the hostname to be used for that shared IP address.

    You can submit a ticket using WHM > Support Center > Contact cPanel or using the link in my signature. Please post the ticket number here upon submitting one.

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