Shared SSL Certificate URL Installed on my Website

Bilal Zaman

Registered
Sep 11, 2014
4
0
1
Rawalpindi, Pakistan, Pakistan
cPanel Access Level
Website Owner
Hi everyone, I am a amateur blogger and I am facing a problem on my website.

I think a hacker installed a Shared SSL Certificate URL on my website and I can't find where to delete this shared SSL URL. I found a 'SSL/TLS Manager' and it shows the 'Shared SSL Certficate URL' but I am unable to delete it.

Also in the 'Certificates' option, there are no certificates installed.

I hope I can find the best help here.

Regards
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,913
2,202
363
Hello :)

Your access level is listed as "Website Owner", indicating you do not have root access to this server. Have you reported this issue to your web hosting provider?

Thank you.
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,913
2,202
363
Yes, assuming you did not authorize this certificate installation, it's a good idea to report this to your provider.

Thank you.