Well-Known Member
Mar 13, 2004
I'm in a bit of a quandary here, perhaps someone could help.

We have purchased an SSL cert for the server, and have followed the instructions to assign "nobody" as the owner and then made it a shared cert in Manage SSL Hosts.

So far so good, the certificate is purchased under our hostname+server domain, and works fine like so:

This works for our hosted customers who want to access their cPanel's securely and what not, but when it comes to the shared SSL function, nothing seems to work, e.g. just get a Not Found error when using:

Now I have excluded mod_userdir Protection for, so this works:

But does not show up in the mod_userdir list (so we can not exclude protection).

I've tried accessing the (dummy) cpanel account for to add hostname as a subdomain, but of course I get an error stating that hostname can not be added as a subdomain, because it's the host name.

I suppose I could go out and buy yet another domain and certificate then use it for the shared cert on this server, but is there something I am missing here? Is there some other way to get to show up in the mod_userdir Protection list so that we can exclude protection for this one?

Thanks much.


Staff member
Apr 11, 2011
Hello :)

Have you excluded protection for the "Default Host (nobody)" entry within the mod_userdir protection interface?

Thank you.