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showing error while activating licence..!

Discussion in 'General Discussion' started by remshad, Oct 29, 2013.

  1. remshad

    remshad Member

    Feb 13, 2011
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    Hi ,

    today i got a server from wholesaleinternet , with cpanel licence ,, i installed cpanel manually using the guide at Step 6: Install cPanel & WHM (or cPanel DNSONLY)

    but the problem is while am activating the licence it shows an error ... for /usr/local/cpanel/cpkeyclt

    Updating cPanel license...Done. Update Failed!
    Error message:
    The cPanel license server said that your license has been expired.
    For more information visit: Legal Notices - cPanel Inc.

    The exact message was: This machine does not qualify for a virtual/vps license. A full license is required for this machine. (!

    Building global cache for cpanel...Done"

    my host said they already activated licence and given checking url License Verification - cPanel Inc.

    please tell me what i do ?
  2. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Apr 11, 2011
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    Root Administrator
    Hello :)

    The error message indicates a VPS license was purchased for this IP address, but that cPanel detects a dedicated server environment. Please contact your provider if you purchased the license from them so they can address this issue.

    Thank you.

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