Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!

showing error while activating licence..!

Discussion in 'General Discussion' started by remshad, Oct 29, 2013.

  1. remshad

    remshad Member

    Feb 13, 2011
    Likes Received:
    Trophy Points:
    Hi ,

    today i got a server from wholesaleinternet , with cpanel licence ,, i installed cpanel manually using the guide at Step 6: Install cPanel & WHM (or cPanel DNSONLY)

    but the problem is while am activating the licence it shows an error ... for /usr/local/cpanel/cpkeyclt

    Updating cPanel license...Done. Update Failed!
    Error message:
    The cPanel license server said that your license has been expired.
    For more information visit: Legal Notices - cPanel Inc.

    The exact message was: This machine does not qualify for a virtual/vps license. A full license is required for this machine. (!

    Building global cache for cpanel...Done"

    my host said they already activated licence and given checking url License Verification - cPanel Inc.

    please tell me what i do ?
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager
    Staff Member

    Apr 11, 2011
    Likes Received:
    Trophy Points:
    cPanel Access Level:
    Root Administrator
    Hello :)

    The error message indicates a VPS license was purchased for this IP address, but that cPanel detects a dedicated server environment. Please contact your provider if you purchased the license from them so they can address this issue.

    Thank you.
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice