Showing previous IP after adding dedicated ip.

Nujan

Registered
Dec 27, 2019
1
0
1
Kathmandu
cPanel Access Level
Reseller Owner
Hello,
I have reseller account and in my reseller I have 30 accounts created. yesterday I've ordered dedicated Ip but I can see my Ip changed but not for other 30 accounts and when I create a new account it get created with previous shared IP. How can I solve this?
 

cPRex

Jurassic Moderator
Staff member
Oct 19, 2014
701
96
153
cPanel Access Level
Root Administrator
Hey there! When you change the IP address for the main reseller account, that doesn't automatically update the IP addresses for the domains owned by that reseller. You may want to setup a shared IP address for the reseller using the WHM >> Manage Reseller's Shared IP tool in WHM, so that reseller can control the IP address and then apply it to the various accounts under the reseller's control.