Hola! Hace aproximadamente unas 6 horas, un cliente me abre un ticket diciendo que no le cargaba el website y CPanel. Y era así, no cargaban ambos e inclusive tampoco WHM. Me contacto con el personal que me provee el servidor y me informan que el VPS se ¡había apagado!, algo definitivamente raro porque es un servicio en producción y no había ningún mantenimiento programado. En los últimos meses, éste proveedor ha bajado notablemente su reputación, causados por errores tontos de un personal sin experiencia y por políticas de seguridad absurdas de la empresa, por lo que tengo decidido migrar a otro una vez solucionado éste problema.
Lamentablemente no tengo acceso SSH, ya que lo deshabilité porque no lo usaba nunca y no quería exponerme a riesgos. Cuando logro acceder a la terminal, enciendo el VPS y trato de ingresar mis credenciales, pero... error! Sin acceso!
Tampoco tengo acceso por la interfaz web de WHM, ya que las páginas no cargan. Algo pasó pero no puedo saber todavía qué.
Mi consulta sería: si cambio la contraseña root de centos, no me generará conflicto con CPanel?
------------------------------------
Hello! About 6 hours ago, a customer opened a ticket saying that he was not loading the website and CPanel. And so, they did not carry both and even WHM. I contacted the staff who provided the server and informed me that the VPS had gone off !, something definitely weird because it is a production service and there was no scheduled maintenance. In recent months, this vendor has significantly reduced its reputation, caused by silly mistakes of an inexperienced staff and by absurd security policies of the company, so I have decided to migrate to another once solved this problem.
Unfortunately I do not have SSH access, since I disabled it because I never used it and I did not want to expose myself to risks. When I get access to the terminal, I turn on the VPS and try to enter my credentials, but ... error! No access!
I also do not have access to the WHM web interface, since the pages do not load. Something happened but I still can not know what.
My query would be: if I change the centos root password, it will not generate conflict with CPanel?
Lamentablemente no tengo acceso SSH, ya que lo deshabilité porque no lo usaba nunca y no quería exponerme a riesgos. Cuando logro acceder a la terminal, enciendo el VPS y trato de ingresar mis credenciales, pero... error! Sin acceso!
Tampoco tengo acceso por la interfaz web de WHM, ya que las páginas no cargan. Algo pasó pero no puedo saber todavía qué.
Mi consulta sería: si cambio la contraseña root de centos, no me generará conflicto con CPanel?
------------------------------------
Hello! About 6 hours ago, a customer opened a ticket saying that he was not loading the website and CPanel. And so, they did not carry both and even WHM. I contacted the staff who provided the server and informed me that the VPS had gone off !, something definitely weird because it is a production service and there was no scheduled maintenance. In recent months, this vendor has significantly reduced its reputation, caused by silly mistakes of an inexperienced staff and by absurd security policies of the company, so I have decided to migrate to another once solved this problem.
Unfortunately I do not have SSH access, since I disabled it because I never used it and I did not want to expose myself to risks. When I get access to the terminal, I turn on the VPS and try to enter my credentials, but ... error! No access!
I also do not have access to the WHM web interface, since the pages do not load. Something happened but I still can not know what.
My query would be: if I change the centos root password, it will not generate conflict with CPanel?
