site already exists

G

gdahnum

Registered
Aug 13, 2020
1
0
1
Tanzania
cPanel Access Level
Root Administrator
Hello everyone I want to host my site through the subdomain itop.hookit.co.tz but after I created the domain I got this error:

There was a problem creating the sub-domain:
(XID dxzj2z) (XID v7pe2e) A DNS entry for the domain “itop.hookit.co.tz” already exists. at /usr/local/cpanel/Cpanel/Admin/Modules/Cpanel/subdomain.pm line 176.

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Can anyone help me fix this. Thank you in advance
 
Last edited by a moderator:
cPanelLauren

cPanelLauren

Product Owner
Staff member
Nov 14, 2017
13,295
1,255
313
Houston
Hello,

You're receiving this error because the site you're attempting to add already exists in the DNS configuration. In order to add the domain you'll need to remove other references to it on the server.
 
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