Site redirecting to /cgi-sys/defaultwebpage.cgi page

David Dung

Aug 25, 2016
cPanel Access Level
Root Administrator
The site not run at address, it's redirect to Default Web Site Page with content:

If you are the owner of this website, please contact your hosting provider: [email protected]
It is possible you have reached this page because:

The IP address has changed.
The IP address for this domain may have changed recently. Check your DNS settings to verify that the domain is set up correctly. It may take 8-24 hours for DNS changes to propagate. It may be possible to restore access to this site by following these instructions for clearing your dns cache.

There has been a server misconfiguration.
You must verify that your hosting provider has the correct IP address configured for your Apache settings and DNS records. A restart of Apache may be required for new settings to take affect.

The site may have moved to a different server.
The URL for this domain may have changed or the hosting provider may have moved the account to a different server.
How to fix the site run with address:
Thank you.


Staff member
Apr 11, 2011

Could you verify if the subdomain resolves to the same IP address that's configured for the cPanel account it's added on? You may also find a website such as IntoDNS helpful to make sure your name servers are properly configured.

Thank you.