The Community Forums

Interact with an entire community of cPanel & WHM users!
  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Site redirecting to /cgi-sys/defaultwebpage.cgi page

Discussion in 'General Discussion' started by David Dung, Aug 25, 2016.

  1. David Dung

    David Dung Registered

    Joined:
    Aug 25, 2016
    Messages:
    1
    Likes Received:
    0
    Trophy Points:
    1
    cPanel Access Level:
    Root Administrator
    The site not run at address test.example.com/index.html, it's redirect to Default Web Site Page with content:

    Code:
    SORRY!
    If you are the owner of this website, please contact your hosting provider: webmaster@test.example.com
    It is possible you have reached this page because:
    
    The IP address has changed.
    The IP address for this domain may have changed recently. Check your DNS settings to verify that the domain is set up correctly. It may take 8-24 hours for DNS changes to propagate. It may be possible to restore access to this site by following these instructions for clearing your dns cache.
    
    There has been a server misconfiguration.
    You must verify that your hosting provider has the correct IP address configured for your Apache settings and DNS records. A restart of Apache may be required for new settings to take affect.
    
    The site may have moved to a different server.
    The URL for this domain may have changed or the hosting provider may have moved the account to a different server.
    
    
    How to fix the site run with address: test.example.com/index.html
    Thank you.
     
  2. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    30,762
    Likes Received:
    662
    Trophy Points:
    113
    cPanel Access Level:
    Root Administrator
    Hello,

    Could you verify if the subdomain resolves to the same IP address that's configured for the cPanel account it's added on? You may also find a website such as IntoDNS helpful to make sure your name servers are properly configured.

    Thank you.
     
Loading...

Share This Page