Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!

Site suspended by root, but unsuspended by the reseller?

Discussion in 'General Discussion' started by sh4ka, Oct 26, 2007.

  1. sh4ka

    sh4ka Well-Known Member

    Joined:
    May 12, 2005
    Messages:
    444
    Likes Received:
    0
    Trophy Points:
    166
    Location:
    Uruguay
    cPanel Access Level:
    DataCenter Provider
    Hello,

    site1.com belong to reseller "john" (just examples)
    as root I suspeded site1.com, so I thought that no one, except root can un-suspend that site.. but today when I logged into my mailbox i thought a mail and see that the site was un-suspended by the reseller "john".

    My question is.. this is normal? The reseller "john" needs to suspend/unsuspend his because he handles a small hosting company, but i dont want him to un-suspend the sites I suspeded before.

    I dont know if you can understand what I mean.

    Thanks.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #1 sh4ka, Oct 26, 2007
  2. AlexV.

    AlexV. Well-Known Member

    Joined:
    Jun 15, 2006
    Messages:
    212
    Likes Received:
    1
    Trophy Points:
    168
    Does the reseller account have the following option enabled under the Reseller Center:

    Main >> Resellers >> Reseller Center

    Account Management
    Account Modification (warning: this will allow circumvention of account creation limits, give shell access unless explicitly disallowed, dedicated ips, etc)
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #2 AlexV., Oct 26, 2007
  3. cPanelDavidG

    cPanelDavidG Technical Product Specialist

    Joined:
    Nov 29, 2006
    Messages:
    11,216
    Likes Received:
    10
    Trophy Points:
    313
    Location:
    Houston, TX
    cPanel Access Level:
    Root Administrator
    I believe I understand what you mean. You as root are of higher rank than a reseller, so if you perform a suspension operation, a reseller (user of lower rank) should not be able to "overrule" you.

    You may want to submit this as a feature request to http://bugzilla.cpanel.net and post a link to it here so others can comment, vote and add themselves as CC on it.
     
    #3 cPanelDavidG, Oct 26, 2007
  4. cPanelBilly

    cPanelBilly Guest

    Make sure that you check:Prevent resellers from unsuspending: when you suspend the account
     
    #4 cPanelBilly, Oct 26, 2007
  5. rpmws

    rpmws Well-Known Member

    Joined:
    Aug 14, 2001
    Messages:
    1,824
    Likes Received:
    7
    Trophy Points:
    318
    Location:
    back woods of NC, USA

    see how fast that feature request was answered ? that's why I love cPanel !! it doesn't take a court order to get something added or fixed. :)
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #5 rpmws, Oct 26, 2007
  6. cPanelDavidG

    cPanelDavidG Technical Product Specialist

    Joined:
    Nov 29, 2006
    Messages:
    11,216
    Likes Received:
    10
    Trophy Points:
    313
    Location:
    Houston, TX
    cPanel Access Level:
    Root Administrator
    In case anyone is looking for it, it's on the Suspend/Unsuspend an Account page when you are logged in as root.
     
    #6 cPanelDavidG, Oct 26, 2007
  7. sh4ka

    sh4ka Well-Known Member

    Joined:
    May 12, 2005
    Messages:
    444
    Likes Received:
    0
    Trophy Points:
    166
    Location:
    Uruguay
    cPanel Access Level:
    DataCenter Provider
    Great, this is what i needed to know!

    Thanks.

    PD: anyway, a site that has been suspended by root shouldn't be able to be un-suspended by any reseller.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #7 sh4ka, Oct 26, 2007
(You must log in or sign up to post here.)
Loading...
Similar Threads - Site suspended root
  1. Tarak Nath

    Export a list for active and suspended sites

    Tarak Nath, Jun 1, 2018, in forum: General Discussion
    Replies:
    1
    Views:
    97
    cPanelLauren
    Jun 1, 2018
  2. iso99

    Website keeps redirecting to suspended page

    iso99, Sep 6, 2017, in forum: Bind/DNS/Nameserver
    Replies:
    3
    Views:
    1,265
    cPanelMichael
    Sep 11, 2017
  3. JGD101871

    SOLVED Issues Uploading Website

    JGD101871, Oct 18, 2018 at 3:58 PM, in forum: General Discussion
    Replies:
    10
    Views:
    89
    JGD101871
    Oct 18, 2018 at 11:58 PM
  4. brand_land

    Compromised Websites Questions

    brand_land, Oct 18, 2018 at 7:04 AM, in forum: Security
    Replies:
    4
    Views:
    78
    cPanelLauren
    Oct 22, 2018 at 12:40 PM
  5. HO PK

    Access website using VPS IP Address?

    HO PK, Oct 18, 2018 at 5:42 AM, in forum: Bind/DNS/Nameserver
    Replies:
    1
    Views:
    51
    cPanelLauren
    Oct 22, 2018 at 12:27 PM

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Accept Learn More...
    Dismiss Notice