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Site suspended by root, but unsuspended by the reseller?

Discussion in 'General Discussion' started by sh4ka, Oct 26, 2007.

  1. sh4ka

    sh4ka Well-Known Member

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    Hello,

    site1.com belong to reseller "john" (just examples)
    as root I suspeded site1.com, so I thought that no one, except root can un-suspend that site.. but today when I logged into my mailbox i thought a mail and see that the site was un-suspended by the reseller "john".

    My question is.. this is normal? The reseller "john" needs to suspend/unsuspend his because he handles a small hosting company, but i dont want him to un-suspend the sites I suspeded before.

    I dont know if you can understand what I mean.

    Thanks.
     
  2. AlexV.

    AlexV. Well-Known Member

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    Does the reseller account have the following option enabled under the Reseller Center:

    Main >> Resellers >> Reseller Center

    Account Management
    Account Modification (warning: this will allow circumvention of account creation limits, give shell access unless explicitly disallowed, dedicated ips, etc)
     
  3. cPanelDavidG

    cPanelDavidG Technical Product Specialist

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    I believe I understand what you mean. You as root are of higher rank than a reseller, so if you perform a suspension operation, a reseller (user of lower rank) should not be able to "overrule" you.

    You may want to submit this as a feature request to http://bugzilla.cpanel.net and post a link to it here so others can comment, vote and add themselves as CC on it.
     
  4. cPanelBilly

    cPanelBilly Guest

    Make sure that you check:Prevent resellers from unsuspending: when you suspend the account
     
  5. rpmws

    rpmws Well-Known Member

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    see how fast that feature request was answered ? that's why I love cPanel !! it doesn't take a court order to get something added or fixed. :)
     
  6. cPanelDavidG

    cPanelDavidG Technical Product Specialist

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    In case anyone is looking for it, it's on the Suspend/Unsuspend an Account page when you are logged in as root.
     
  7. sh4ka

    sh4ka Well-Known Member

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    Great, this is what i needed to know!

    Thanks.

    PD: anyway, a site that has been suspended by root shouldn't be able to be un-suspended by any reseller.
     
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