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Site Unsuspended - Missing Content

Discussion in 'General Discussion' started by Yehzo, Apr 23, 2012.

  1. JayFromEpic

    JayFromEpic Well-Known Member

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    Hello,

    I noticed this happened a few times where the account was unsuspended and part of the content was missing?

    Why is that?

    Seems to only happen with wordpress.
     
  2. NetMantis

    NetMantis BANNED

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    It may just be that the original .htaccess file is not being properly restored or possible cache issues from plugins.

    When you suspend a site, all Cpanel does is simply renames the original .htaccess to another filename and then puts in a new .htaccess redirecting to the default suspended page and to restrict the user from logging in, executes a "passwd -l" (password lockout) against the user.

    With the sole exception of the main .htaccess for the site, Cpanel's account suspension functions do not do anything to any of the files or content on the website. All of that is left completely untouched.

    Now if something were to happen to the saved original .htaccess, that could possibly cause problems for wordpress such as for example that saved backup got deleted or perhaps the account was "suspended" twice before unsuspending and the saved copy of the .htaccess got overwritten by chance.

    In any case, to restore the site back you should only need to replace the .htaccess with the original copy of that file.

    Wordpress does have some caching plugins. If you are using any of those, you might also want to clear the cache on the web site as that might be corrupted a bit with data from when it was suspended.

    It would not hurt to also clear the cache in your web browser just to be completely thorough.
     
  3. JayFromEpic

    JayFromEpic Well-Known Member

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    The only thing that is really missing is some categories. Thats all. Any further suggestions are appreciated. I will look into it a bit further. I seen this happen before but never really looked into it all that much.
     
  4. ruzbehraja

    ruzbehraja Well-Known Member

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    What type of website is it affecting?

    Do you have some CMS or blog?
     
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