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Site Visible via IP

Discussion in 'General Discussion' started by ryansharpley, Oct 17, 2013.

  1. ryansharpley

    ryansharpley Registered

    Oct 17, 2013
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    Hi all

    Newbie question here as we are recent converts to cpanel

    We have started to provision sites through whm/cpanel though we are having issues browsing the site directly to its IP address

    Error presented is

    Index of /

    Apache/2.2.22 (Unix) mod_ssl/2.2.22 OpenSSL/0.9.8e-fips-rhel5 mod_auth_passthrough/2.1 mod_bwlimited/1.4 FrontPage/ PHP/5.3.13 Server at XXX.XXX.XXX.XXX Port 80

    though when we browse to the DNS name the site is visibile

    Any help for a newbie would be gratefully appreciated

  2. cPanelMichael

    cPanelMichael Technical Support Community Manager
    Staff Member

    Apr 11, 2011
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    Hello :)

    You will only be able to access the website directly over the IP address if it's a dedicated IP address assigned to a a single account. It can not be the main shared IP address of the server, or assigned to any other accounts.

    Thank you.
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