Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!

Site without www doesn't work

Discussion in 'E-mail Discussion' started by alex1nut, Jun 3, 2011.

  1. alex1nut

    alex1nut Member

    Joined:
    Jun 3, 2011
    Messages:
    8
    Likes Received:
    0
    Trophy Points:
    51
    I've changed the hostname to server1.koh.ro (it was koh.ro) and now my site page clienti.koh.ro doesn't work but /http://www.clienti.koh.ro works. What's the problem? Please help me because it's very weird and i`m kinda nervous. I've changed the hostname because i want to do this http://forums.cpanel.net/f43/webmail-squirrel-horde-roundcube-doesnt-work-206321.html[/url] to make webmail works.

    Any idea?

    ps: dns zone is created.
     
    #1 alex1nut, Jun 3, 2011
  2. cPanelTristan

    cPanelTristan Quality Assurance Analyst Staff Member

    Joined:
    Oct 2, 2010
    Messages:
    7,608
    Likes Received:
    33
    Trophy Points:
    238
    Location:
    somewhere over the rainbow
    cPanel Access Level:
    Root Administrator
    I'm really at a loss why this would be happening, since both dig to the same IP unless there is some difference in Apache's configuration file (/usr/local/apache/conf/httpd.conf).

    Could you please open up a ticket using WHM > Support Center > Contact cPanel or using the link in my signature?
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #2 cPanelTristan, Jun 3, 2011
  3. alex1nut

    alex1nut Member

    Joined:
    Jun 3, 2011
    Messages:
    8
    Likes Received:
    0
    Trophy Points:
    51
    I can't because my license key was bought from one of your partners - despregazduire.ro and they didn't gave me acces to your clients area.

    Now the error is "500 internal server error" when I'm trying to connect without www. Can you tell me how to redirect subdomain.domain.tld to www.subdomain.domain.tld using .htaccess or cPanel? I have big problems because my site doesn't work if i'm connecting without www.
     
    #3 alex1nut, Jun 3, 2011
  4. alex1nut

    alex1nut Member

    Joined:
    Jun 3, 2011
    Messages:
    8
    Likes Received:
    0
    Trophy Points:
    51
    Any idea please? sry for double post but it's weird...
     
    #4 alex1nut, Jun 3, 2011
  5. cPanelTristan

    cPanelTristan Quality Assurance Analyst Staff Member

    Joined:
    Oct 2, 2010
    Messages:
    7,608
    Likes Received:
    33
    Trophy Points:
    238
    Location:
    somewhere over the rainbow
    cPanel Access Level:
    Root Administrator
    If the WHM area does not exist but you do have root SSH access, you can open up a ticket using the link in my signature. We only require a valid cPanel license along with root SSH access.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #5 cPanelTristan, Jun 3, 2011
(You must log in or sign up to post here.)
Loading...
Similar Threads - Site without doesn't
  1. nivekau

    Install AutoSSL cert without disrupting live site?

    nivekau, Nov 4, 2018, in forum: Security
    Replies:
    7
    Views:
    173
    cPanelLauren
    Nov 7, 2018
  2. runescaperoot

    Remove cPanel Trial and Backups without breaking my site?

    runescaperoot, Jun 5, 2018, in forum: Data Protection
    Replies:
    5
    Views:
    257
    cPanelMichael
    Jun 5, 2018
  3. hanifeoglu

    SOLVED Parked domain with both site ssl or without

    hanifeoglu, Feb 19, 2018, in forum: Security
    Replies:
    3
    Views:
    674
    cPanelMichael
    Feb 21, 2018
  4. DreadnoughtDev

    SOLVED Trying to organize my files without breaking my website

    DreadnoughtDev, Dec 26, 2017, in forum: General Discussion
    Replies:
    2
    Views:
    328
    cPanelMichael
    Dec 27, 2017
  5. jayboy

    high cpu usage for newly installed wordpress site without traffic

    jayboy, Mar 1, 2017, in forum: General Discussion
    Replies:
    2
    Views:
    1,135
    alicaanna
    Mar 3, 2017

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Accept Learn More...
    Dismiss Notice