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Sites have disappeared. Can not write to httpd conf.

Discussion in 'General Discussion' started by Baccardi, Sep 22, 2003.

  1. Baccardi

    Baccardi Registered

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    Hello Folks,

    We had around 290 sites on a Dual Xeon server and suddenly after the upgrade, about 100 of the sites have disappeared from the server whm account list. These are most likely the accounts created by resellers through their WHM. Now most of the clients can not access their control panels and none of the sites they have added appear in their WHM. Also when they type in their URL, it takes the visitors to the default apache welcome page. Our server admin told us that "CPanel account creation software has stopped writing to
    httpd.conf." and we are currently waiting for cpanel techs to intervene. I would appreciate any advice or support you can provide us on this issue.

    Regards,

    Baccardi

    cPanel.net Support Ticket Number:
     
  2. rescenter

    rescenter Member

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    I have had this happen before but in my case httpd.conf was just empty.
    If you look in /scripts you will find some tools like rebuildhttpdconf.
    With a little work you should be able to get everything back unless its a major problem.

    cPanel.net Support Ticket Number:
     
  3. cPanelNick

    cPanelNick Administrator
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    If you are not out of disk space try using the config file rollback tool in WHM.

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  4. Baccardi

    Baccardi Registered

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    Hello,

    Thank you very much for the replies.

    Now with configuration file rollback, do I only do the httpd.conf or do I also do named.conf and proftpd as well?

    Also which date do I specify ?

    Best Regards & Thanks in advance.

    Baccardi

    cPanel.net Support Ticket Number:
     
  5. jcn

    jcn Well-Known Member

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    What version/tree did you upgrade to that caused all of these problems?

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  6. Baccardi

    Baccardi Registered

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    Hello,

    I ran the rollback tool, rebooted the server and I think it worked like a charm now. Thank you very much once again for the advice.

    The version was ;

    WHM 8.2.0 cPanel 8.2.0-R28
    RedHat 7.3 - WHM X v2.1

    Regards,

    Baccardi

    cPanel.net Support Ticket Number:
     
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