sites not working - have to restart apache all the time

frod789

Registered
Sep 24, 2013
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Hello,

We are having problems with cpanel. We are mainly using it as a way to forward domains to sites that we have created that are hosted in another server.

The problem is that forwarders work for a little bit but then stop working. The only way we know to make it work again is by restarting apache.

This is a huge problem because we find ourselves restarting apache more than 5 times a day.

Please help.

I was told by the provider we license cpanel from: - Can anyone please tell me how to fix this



As I can see you are using proxy connection and the error in apache error logs are :
=======================================================================================
[Sun Sep 22 04:27:49 2013] [error] [client REMOVED] proxy: Error reading from remote server returned by /502.shtml
[Sun Sep 22 04:27:50 2013] [error] [client REMOVED] (104)Connection reset by peer: proxy: error reading status line from remote server


[Sun Sep 22 09:15:56 2013] [error] (110)Connection timed out: proxy: HTTP: attempt to connect to REMOVED:80 (*) failed
[Sun Sep 22 09:15:56 2013] [error] (110)Connection timed out: proxy: HTTP: attempt to connect to REMOVED:80 (*) failed
[Sun Sep 22 09:15:59 2013] [error] (110)Connection timed out: proxy: HTTP: attempt to connect to REMOVED:80 (*) failed
[Sun Sep 22 09:16:05 2013] [error] (110)Connection timed out: proxy: HTTP: attempt to connect
=======================================================================================

Please consult with your sysadmin and ask him to check for connection setting with proxy which is getting timeout and connection getting failed.


Highest Regards,

Kailas B
cPanel© Certified

Regards,

Felix
 
Last edited by a moderator:

cPanelMichael

Administrator
Staff member
Apr 11, 2011
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Hello :)

Could you elaborate on the custom proxy configuration you have in place?

Thank you.
 

frod789

Registered
Sep 24, 2013
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Root Administrator
Hello Michael,

I'm new to cpanel. I just setup simple domains then I have them setup to forward. I didn't setup any special custom proxy config.

Would this happen with a default install?

Regards,

Felix
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,913
2,201
363
Could you open a support ticket so we can take a closer look?

Submit A Ticket

You can post the ticket number here so we can update this thread with the outcome.

Thank you.