poyrazozer

Member
Apr 17, 2013
18
0
1
cPanel Access Level
Root Administrator
I bought a SSL certificate from my reseller. I want to install it to my CPanel. It's CENTOS 5.9 x86_64 standard - WHM 11.36.1 (build 5). Here is my steps:
1. clicked "Generate a SSL Certificate & Signing Request". I filled all the fields.
2. go to my reseller website. I filled CSR code and private key. Then filled the other fields such as telephone number, postcode etc.
3. went back to CPanel and clicked "Install a SSL Certificate and Setup the Domain". Firstly paste the Certificate Code which is given me in the 1st step. Then I clicked "Browse" button. IP and user fields filled automatically. I wrote my domain name. But I changed my username with that: "nobody". Also my domain is "subdomain.domain.com". Then I clicked submit it says matching problem between codes. But it gave me them.

I created codes many times but I deleted all of them from "SSL Key/Crt Manager".

So what can be the problem?
 

quietFinn

Well-Known Member
Feb 4, 2006
1,222
87
178
Finland
cPanel Access Level
Root Administrator
3. went back to CPanel and clicked "Install a SSL Certificate and Setup the Domain". Firstly paste the Certificate Code which is given me in the 1st step. Then I clicked "Browse" button. IP and user fields filled automatically. I wrote my domain name. But I changed my username with that: "nobody". Also my domain is "subdomain.domain.com". Then I clicked submit it says matching problem between codes. But it gave me them.
I do it in this order:
In "Install a SSL Certificate and Setup the Domain" fill in your domain (or hostname), then click "Browse", after that copy-paste the certificate and ca bundle, and change User to "nobody", then click "Submit".
 

arunsv84

Well-Known Member
Oct 20, 2008
373
1
68
127.0.0.1
cPanel Access Level
Root Administrator
Just to confirm,

Are you trying to install SSL for a subdomain? Why you choose the user as nobody? Have you assigned dedicated ip to the website?

Thanks!