Slow SSL install

Slow restore account

Hi Guys,

On R18264, has anyone else noticed that it takes quite a while to get a SSL certificate installed?

 

No one else is seeing this issue?

It is taking about 4 minutes for a SSL certificate to install.

I am moving accounts between servers and when it goes to restore the account on the new server(at the part it installs the SSL certificates) it takes about 4 minutes to get past that.

ps aux is showing the following when this is happening:

root 7441 0.0 0.2 21352 10508 ? S Dec09 0:00 cpsrvd - waiting for connections
root 17431 0.0 0.2 21496 12112 ? S 00:22 0:00 \_ whostmgrd - serving xx.xx.xx.xx
root 17433 0.0 0.7 32720 30892 ? S 00:22 0:00 \_ whostmgr2 - copyacct - username (browser ./copyacct
root 17434 0.3 0.4 32960 19728 ? S 00:22 0:01 \_ whostmgr2 - copyacct - username ./copyacct
root 17912 0.1 0.1 10304 7456 ? S 00:26 0:00 \_ /usr/bin/perl /scripts/ensure_includes
root 17913 0.0 0.1 10304 6580 ? S 00:26 0:00 \_ /scripts/ensure_includes - locking /usr/local/apache/conf/httpd.conf



Any ideas why this is happening? or how to speed it up?

4 minutes is not a whole lot to wait for an account or two but when you are trying to move a few hundred then it is a problem.


Thanks in advance for any help.


EDIT: this happens either if you use the copy account function or backup > move backup file > restore.

 

It seems that the issue is not SSL related but the /scripts/ensure_includes routine is what is taking forever to complete.

It is taking anywhere from 3 to 5 minutes.