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Small mail problem

Discussion in 'E-mail Discussions' started by labahost, Mar 31, 2006.

  1. labahost

    labahost Well-Known Member

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    I have created a form which just sends data, it sends data ok, but I also receive this e-mail:
    -------------------------------------------------------------------------------------
    This message was created automatically by mail delivery software.

    A message that you sent could not be delivered to one or more of its
    recipients. This is a permanent error. The following address(es) failed:

    ADMIN_EMAIL@plain.server.com
    Unrouteable address

    ------ This is a copy of the message, including all the headers. ------

    Return-path: <user@plain.server.com>
    Received: from netforza by plain.anveg.com with local (Exim 4.52)
    id 1FPGni-0001jl-7J; Fri, 31 Mar 2006 04:24:18 -0600
    To: Sysop S<receive@user.com>
    Subject: new user
    From: Form <form@user.com>
    Message-Id: <E1FPGni-0001jl-7J@plain.server.com>
    Date: Fri, 31 Mar 2006 04:24:18 -0600

    --- form content ---
    -------------------------------------------------------------------------------------

    So the question is why this error arises?
     
  2. chirpy

    chirpy Well-Known Member

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    Go on, have a guess
    You need to check in /var/log/exim_mainlog (on linux servers) to see what the actual exim error is when you use that form.
     
  3. ramprage

    ramprage Well-Known Member

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    It could be the server cannot resolv the domain you're trying to send to, depending on the setup of the other system. You can do a few checks such as host domain.com

    dig domain.com mx

    Make sure you get a response.
     
  4. labahost

    labahost Well-Known Member

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    The problem is that e-mail is actually received by the "receive@user.com" pop3 account.
    And I don't know why error message is generated.
     
  5. labahost

    labahost Well-Known Member

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    It looks the same:
    <= user@plain.server.com U=user P=local S=398
    ** admin_email@plain.server.com <ADMIN_EMAIL@plain.server.com>: Unrouteable address
    then it
    => useraccount <forward@user.com> R=virtual_user T=virtual_userdelivery

    So I don't know why it would try to send something to ADMIN_EMAIL@plain.server.com ? (message is delivered ok, but also is generated an error message)
     
  6. webignition

    webignition Well-Known Member

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    You'll have to consider what might be causing mail to be sent to this erroneous address:

    1. Is mail being sent to this address by the script that processes the form data?
    2. Does the user have and email filters?
    3. Does the user have any forwarders?
     
  7. labahost

    labahost Well-Known Member

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    No, I don't know where this address appears from.
    No.
    Yes, the e-mail to which this form is sent is actually a forwarder not a real pop3 account.
     
  8. Anishts

    Anishts Active Member

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    try this

    check whether the plain.server.com exists in /etc/localdomains . If its there comment it and give a try ;)
     
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