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small problem with my email server

Discussion in 'E-mail Discussion' started by weergave, Jul 14, 2014.

  1. weergave

    weergave Member

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    when I connect to my email server via SSL to connect then it works as well, but if I make connections with wheel just connect without ssl it does not work, he can send but not receive email wheel on a just connect. dns are good
     
  2. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello :)

    Could you elaborate on what you mean by connecting "with wheel"? Could you provide a specific example?

    Thank you.
     
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  3. weergave

    weergave Member

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    If I connect to make wheel via e-mail mailclien then only SSL connections

    example

    it works
    Secure SSL / TLS settings
    (Recommended)
    Username: info@domain.com
    Password: Use the email account password.
    Incoming Server: omit

    IMAP Port: 993
    POP3 port: 995

    Outgoing Server: omit

    SMTP Port: 465

    Authentication is required for IMAP, POP3 and SMTP.

    This does not work

    Non-SSL Settings
    (Not recommended)
    Username: info@domain.com
    Password: Use the email account password.
    Incoming Server: omit

    IMAP Port: 143
    POP3 port: 110

    Outgoing Server: omitting

    SMTP Port: 25

    Authentication is required for IMAP, POP3 and SMTP.
     
  4. cPanelMichael

    cPanelMichael Forums Analyst
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    Could you let us know the specific error message you receive? Do you notice any particular output to /var/log/maillog when receiving email fails? If you do not have root access, please contact your hosting provider for assistance with this issue.

    Thank you.
     
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