Small Question

[LeifN]

I have a reseller with n-numbers of domains hosted under them. I set up their name servers in WHM, but as soon as I try to connect to one of their domains through FTP I get an error saying I can’t connect and the login is incorrect. If I use the reseller's domain as the FTP Host, I can connect no problem. Do I need to do something in my WHM with their A-records, or something? Everything else seems to work fine.

 

[ChrisRHS]

These domain names all resolve correctly when you enter them into your browser?

 

[thewebhosting]

Please try by using IP address instead of domain names and see if you are able to connect or not?

If you are able to connect then there must be some issue with the domain name resolution.

 

[LeifN]

Sorry for the late reply and thanks for the help, The domain names all resolve correctly when entered into the browser Chris but they are not working still and tried wit ip's as well but facing the same.. i guess it will need someone professional. Any more suggestion friends?

 

[ChrisRHS]

Sorry for the late reply and thanks for the help, The domain names all resolve correctly when entered into the browser Chris but they are not working still and tried wit ip's as well but facing the same.. i guess it will need someone professional. Any more suggestion friends?

Can you PM me the IP's and domain names. This does sound very strange indeed. The package that they are apart of, it has at least 1 ftp account allowed with it correct?

 

[LeifN]

There was some mistake wit assigned IP so it was not working for me , got it fixed now and its working thanks for the valuable time and concern wonderful friends.. Thanks again.